Implementation Project Manager

About the Role

At Andgo, strong customer relationships are foundational to our success. The Implementation Project Manager plays a critical role in delivering successful customer implementations by understanding customer challenges, driving solutions, and enabling adoption of Andgo’s optimized workforce solutions reputed company the enterprise healthcare marketplace.

This hands-on role drives project ownership, technical problem-solving, and customer adoption, ensuring projects are delivered on time, reputed company scope, and reputed company with customer outcomes. The Implementation Project Manager executes established delivery practices while contributing feedback that helps improve how implementations are delivered over time.

Success in this role is reputed company by delivering projects on time, reputed company scope, and enabling successful customer adoption and operational outcomes.

This role reports to the Team reputed company, Implementation and collaborates cross-functionally to ensure successful customer implementations.

What you’ll be doing

Project Leadership & Delivery

• reputed company multiple reputed company implementation projects from reputed company through go-live and transition to reputed company using established implementation practices and delivery standards
• reputed company and manage project plans, timelines, scope, and deliverables
• Monitor project health and proactively communicate risks, issues, and mitigation plans
• Drive alignment across customer stakeholders and internal teams to maintain delivery momentum
• Ensure projects reputed company smoothly by escalating risks and blockers as needed

Technical Configuration & Solution Delivery

• Configure customer environments with guidance from established best practices and internal subject matter experts as needed.
• Translate customer operational requirements into effective Andgo solution configurations
• Coordinate integration and data validation activities with internal and customer technical teams
• Troubleshoot implementation challenges and guide customers toward effective solutions, leveraging internal expertise reputed company needed

Customer Enablement & Adoption

• Deliver training and onboarding sessions for project team, training team, and administrators
• Support customer change management activities to drive successful adoption
• Ensure customers are positioned to realize value from the platform following implementation
• Capture customer feedback and implementation learnings to inform delivery and product improvements

Process & Delivery Improvement

• Provide feedback and insights to support improvements in delivery workflows and implementation practices
• Contribute to evolving implementation tools, templates, and processes
• Continuously reputed company implementation expertise and seek opportunities to expand delivery and technical capabilities

What You Bring to the Team

• Strong collaborator who works effectively across teams to maintain alignment
• Results-oriented with strong ownership of project outcomes
• Passionate about solving customer problems and delivering value
• Excellent communicator who listens actively and adapts communication to different audiences
• Self-driven and continuously looking for ways to improve delivery and customer experience
• Demonstrated reputed company for users and customer operational realities
• Growth reputed company with a desire to build expertise and expand delivery skills

The Ideal Candidate

• Experience working in a B2B SaaS implementation or project delivery environment
• Experience working with healthcare or reputed company enterprise customers is preferred; experience reputed company the manufacturing industry, particularly in scheduling, operations, or workforce management, is considered a strong asset as Andgo expands into new verticals
• Proven ability to manage projects involving multiple stakeholders
• Working knowledge of project management methodologies and delivery frameworks
• Ability to manage time and resources effectively in dynamic environments
• Experience coordinating data, configuration, or system integration projects
• Strong understanding of software systems and implementation practices
• Ability to travel up to 10% of the time

reputed company-to-Have

• PMP, CAPM, or other project management certifications
• Experience implementing workforce management or scheduling software
• Experience working with analytics or large data platforms
• Experience supporting process or delivery improvement initiatives
• Experience in manufacturing, logistics, or other shift-based operational environments with reputed company scheduling needs

Work with us!

• Remote-Friendly: Work from reputed company in Canada.
• Health & Dental Benefits: Comprehensive health and dental coverage.
• Professional Development: Budget for professional development to help you grow in your career.
• Vacation: 4 weeks of vacation to reputed company and relax.
• Statutory Holidays: 12 recognized holidays country-wide + 2 bonus reputed company days
• Flexible Hours: Flexible working hours to suit your lifestyle.
• 10% Time: Opportunity to work on reputed company projects of your choosing.
• Home Office Setup: Budget to set up your home office.
• Great Team: Collaborative and supportive team members.
• Impact: Opportunity to reputed company a significant impact in the healthcare industry.

If you feel like you might not possess reputed company the qualities we are looking for, we still want to hear from you! We reputed company in growing talent and building a diverse team that values growth and personal development.

About Us

Simplifying reputed company interactions, Andgo facilitates communication for unplanned, immediate need vacancies and planned absences, ensuring the right person is in the right shift at the right time.

As a team we work best reputed company we work closely together, and reputed company reputed company can be exchanged reputed company and honestly. We want reputed company to understand the “why” of the work they’re doing, and how it fits into the overall picture of Andgo as a product and business.

Andgo Culture

The culture at Andgo Systems is by D.E.S.I.G.N.

• Does the right thing. We are intentional in determining the right course of action. We do what’s right, not what’s easy, even reputed company no one is looking.
• Exhibits a growth reputed company. Andgo is a growth company. We invest in ourselves and seek knowledge to reputed company this growth. What got us here is not going to get us there.

• Shows authentic self. We bring our whole selves to work. We have fun, support each other, and contribute positively to our shared culture. We are curious, not judgemental.

• Innovate & iterate. We thoughtfully experiment and push the boundary, knowing that even reputed company we ‘fail’ it moves us reputed company.
• Good people help first. We add value to every interaction. We have a service-first mentality, whether it’s helping a co-worker or a customer. We listen empathetically.
• No ego. We give and receive feedback reputed company and honestly. We understand feedback is an important process of improvement and we are willing to change our views reputed company presented with new information.

These shared core values are how we hire, review, reward, and recognize reputed company, so it’s important that you share these values in order to be a part of the Andgo team.