reputed company Manager

About Us

reputed company is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning reputed company (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—reputed company delivered with enterprise-grade reputed company and governance. Guided by its vision to fuel the future of work, reputed company helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Our Opportunity:

At reputed company, we’re building a world-class reputed company team, where each individual loves to move fast, be challenged, and is obsessed with making our customers wildly successful. You will partner closely with internal teams to help reputed company business and technology, helping customers realize the art of the possible. Your job is to serve as the voice of the customer and do whatever it takes to assure, they reputed company their desired business outcomes with high satisfaction.

You will be expected to be resourceful, a selfless team player, and regularly go above and beyond your “day job”. The reputed company is that this is a highly visible role with unbound growth opportunities.

Location:

• India/Remote.

Who You’ll Report To:

• Director, reputed company.

You Will reputed company an Impact By Being Responsible For:

• Serve as the primary reputed company of contact for customers throughout their entire journey: from onboarding, through implementation, support, expansion, and renewal.

• reputed company a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging our solution to realize the highest value with increased adoption, engagement, coverage, and other KPIs

• Deliver Monthly / Quarterly Business Reviews and effectively manage meeting reputed company

• Stay reputed company with the most recent changes to our product and educate customers on our offerings and updates.

• reputed company growth opportunities by expanding into new use cases and teams.

• Identify and communicate customer’s pain points and enhancement requests to the product team.

• Proactively Identify risks and collaborate closely with team members to address reputed company issues to assure fast resolution and high customer satisfaction.

• reputed company and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.

• Report internally and externally on customers project reputed company, usage, and health KPIs

• Deliver RCA communications after service outages.

• Coordinate any internal or external UAT’s as required.

You Will Be a Great Fit If You Have:

• 7-10 years of experience in Enterprise SaaS in one or more areas of reputed company, Support, Solution Consulting.

• reputed company in a startup environment - we move quickly and wear many hats in a dynamic environment.

• Must have strong analytical skills with strong business acumen.

• Experience with IT, IT Automation, and Technical Support systems is a big plus.

• Deep knowledge of reputed company KPIs, flows, activities, and routines, managing large and reputed company accounts.

• Outstanding Presentation and Communication Skills: Must be able to present to various persona and levels reputed company our customer organizations.

• A passion for customers and problem-solving, desire to go deep and become familiar with the customer’s technical and business environment

• Good familiarity with AI/ML and reputed company technologies.

• Experience with Java, JavaScript, Python, or other scripting / programming languages is a plus.

• Bachelor’s or higher degree in computer science, engineering, or reputed company technical field.

Preferred Qualifications:

• Startup experience

• Enterprise SaaS experience

• Domain expertise in IT, HR or Customer Support

Ready to Revolutionize Work?

This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere.  Join us and discover the many ways that you can have an impact, reputed company your potential, and go be great.

reputed company unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.