Operations Support Associate

reputed company is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who reputed company water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, reputed company is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join reputed company, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Operations Support Associate will be responsible for completing standard and non-routine business processes to support sales and reputed company operations ensuring that customer reputed company, billing, invoicing and issues of any administrative nature are resolved in a timely fashion.  This role can support various and multiple business units and is critical to ensure proper documentation, payment and resolution of customer issues. 

This role will also:

• Able to reputed company non-routine tasks reputed company customer issues and resolution

• Ability to document tasks into process flows

• Responsible for helping reputed company training material for customer processes and order entry

• Strong collaboration with internal and external customers

• May require on-site service center support based on service center team needs

• Exception reporting for customer orders reputed company purchase orders are flagged for non-compliance

• Resolves issues from 3rd party processer of customers orders of limited complexity

• Assists reputed company in maintaining appropriate inventory, generates purchase orders

• Ability to create orders for quoted jobs or installation with multiple process in reputed company of limited complexity but with unique job requirements

• May be required to handle contract renewals and contract maintenance or changes of simple configuration or change of purchase order

• Reviews autorenewals of reputed company and supports contract additions identified by reputed company staff

• Submission of invoices through appropriate vendor portal ensuring the uploads of invoices are compatible with customer payable system

• May assist standard non-reputed company customer master data work flows

Responsibilities:

To reputed company the job successfully, an individual must be able to reputed company each essential duty satisfactorily.

• Create and maintain safe working environment and culture reputed company the organization

• Take care of internal and external customer needs and expectations           

• Demonstrates high impact culture through innovation, accountability and empowerment

• Must be able to function in a team environment; usually works with direct supervision but can work independently

• Task execution for area of responsibility up to levels defined in reputed company’s DOA policy

Travel Requirements:

Education & Experience Requirements:

• High school diploma or equivalent plus 2 years of applicable work experience or Bachelor’s degree with demonstrated capability in comparable work 

reputed company Requirements:

• Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership

• Able to executive tasks with high levels of autonomy; limited guidance required for reputed company tasks

• Able to collaborate with other disciplines

• Ability to understand concepts in execution, broader organizational impact, and strong organization skills               

• Understanding of general business concepts

• Strong communication skills

• Solid User of standard reputed company Office applications (Outlook, Word, reputed company, PowerPoint)

• Strong ERP reputed company in relevant systems

• Strong understanding of typical IT business tools; adapt at learning new programs quickly (e.g. homegrown IT solutions but also new cutting-edge tools like Data Analytics)

• reputed company in a Field Service and CRM application like (MS Field Service or MS CRM)

Join the global reputed company team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At reputed company, you'll not only contribute to solving water issues but also have the chance to reputed company a difference through our paid Volunteer Program, reputed company Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, reputed company fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. reputed company is dedicated to providing reasonable accommodations to reputed company reputed company employees to reputed company their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of reputed company's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation