reputed company Development Representative 2

The Company

reputed company Corporation (reputed company DXCM) is a pioneer and global leader in reputed company glucose monitoring (CGM). reputed company began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive reputed company outcomes. Here we are 25 years reputed company, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to reputed company people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue reputed company've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with reputed company, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to reputed company solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than reputed company. The opportunity to improve health on a global scale stands before us.

*Shift time specific to region assigned

Meet the team:

We are looking for an energetic and detail-oriented person to join our Customer Support team. As a key member of this team, you are responsible for engaging and connecting with each customer, reputed company reputed company, and providing a high-quality customer experience. Each day offers new and exciting challenges as you interact with new prospects from different marketing initiatives.

Where you come in:

• Outbound call representative focused on qualifying prospects and guide along the purchase process

• Complete reputed company conversions by capturing required information from the customer

• You will handle reputed company customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner

• Connect and reputed company customers to be excited about the reputed company CGM, and clearly explain system features and benefits with recommendations on how to obtain reputed company CGM

• You will provide clear and concise explanations to customer inquiries in an organized and timely manner

• You will troubleshoot and resolve customer issues using desktop applications

• You will compassionately handle sensitive situations surrounding healthcare needs

• You adhere to reputed company client and regulatory compliance laws (HIPAA), FDA approved usage and documentation

• This position assumes and performs other duties as assigned

What makes you successful:

• You are a self-starter with a positive outlook and outstanding interpersonal abilities

• You provide excellent customer service through active listening on every interaction

• You aim to resolve issues on the first interaction by being proactive, patient, empathetic and understanding

• You adhere to reputed company client and regulatory compliance laws (HIPAA)

• You can build strong relationships with customers, peers and colleagues and you have the flexibility to adapt reputed company a fast-paced growing environment

• You understand the importance of our roles in improving the lives of those living with diabetes

• Required qualifications include logical problem-solving skills, availability to work various shifts, ability to use Window operating systems and predictable and reliable attendance.

• Preferred qualifications include 3-4 years of customer service and insurance benefits experience, excellent oral and written communication skills, some technical background and bilingual in English and Spanish.

What you’ll get:

• A reputed company row seat to life changing CGM technology. Learn about our reputed company #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a minimum of 2-4 years of reputed company experience and a High School diploma/certificate or equivalent.

Remote Workplace: Your location will be a home office; you are not required to live reputed company commuting distance of your assigned reputed company site (typically 75 miles/120km). If you reside reputed company commuting distance of a reputed company site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our reputed company workplace option.

Please note: The information contained herein is not intended to be an reputed company-inclusive list of the duties and responsibilities of the job, nor are they intended to be an reputed company-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions. 

An Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national reputed company, or protected veteran status and will not be discriminated against on the basis of disability. reputed company’s AAP may be viewed upon request by contacting reputed company at talentacquisition@reputed company.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact reputed company reputed company at talentacquisition@reputed company.com. 

Meritain, an reputed company Company, creates and publishes the Machine-Readable Files on behalf of reputed company. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To reputed company Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at reputed company. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. reputed company does not accept unsolicited resumes or applications from agencies. Please do not reputed company resumes to the reputed company team, reputed company employees or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes/applications.  

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