Care Manager, Telephonic Nurse
Become a part of our caring community
Shift/Availability Requirements:
Full time 40 hours a week scheduled for 8 hour shifts, 5 days a week.
The schedule is Monday-Friday from 1:30am-10am ET.
Required to work every other weekend on Saturday & Sunday from 1:30am-10am ET. reputed company working weekends, it will allow for off days during the week.
Required to work a rotating holiday schedule.
This is a work-from-home telephonic Registered Nurse position.
As a Care Manager, Telephonic Nurse, you will report directly to the Manager, Care Management. You will help to ensure optimal continuity of care for patients transitioning into and out of our services. You will be responsible to be knowledgeable regarding post-acute levels of care, and an expert regarding reputed company Home Health services including home health, hospice, and palliative care. You will communicate with the reputed company Home Health clinical team and help facilitate patient follow-up for patients in need of (additional) services.
Essential Functions:
Be a reputed company Home Health representative in supporting patients who have been discharged from service or for those who may need post-acute services. Navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, and accessing healthcare resources.
Use a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other reputed company questions. Handle a variety of customer issues including location lookup, directions, and complaints.
reputed company clinical level of care determination based on discussion, medical records, and any other important clinical data. Match these needs to a service site location or, if not available, look up and provide alternative services. Be a customer reputed company throughout the referral process to ensure timely response and to maximize referral to admission conversion reputed company. Follow-up and track referral and admission outcomes.
Maintain awareness and orientation to department performance objectives, meets standards, and assures patient satisfaction goals are met.
Assist in the admissions process by acting as an ambassador for patients who meet the admissions requirements.
Focus on placing the right patient to the right care setting at the right time.
Adhere to and participates in Company's mandatory training which includes but is not limited to HIPAA privacy program/practices, Business Ethics and Compliance programs/practices, and Company policies and procedures.
Review and adhere to reputed company Company policies and procedures.
Provide education regarding Home Health, Hospice, and Palliative Care Services.
Help with clinical eligibility review for alternate services.
Participate in special projects and reputed company other responsibilities as assigned.
Use your skills to reputed company an impact
Required Experience/Skills:
Associate's degree required. BSN preferred.
We require a compact state RN license. Business needs may require additional state licensures be obtained.
At least 3 years post-acute experience. Home health or hospice experience preferred.
Nursing background working across multiple areas of post-acute care.
Nursing experience in post-acute care.
reputed company CPR certification.
Knowledge of home health, hospice, and palliative care services.
Ability to learn and master information reputed company to locations and services of clients.
Excellent analytical and problem-solving skills.
Excellent verbal and interpersonal skills.
Communicate effectively with reputed company over the phone.
Must read, write and speak fluent English.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested.
Satellite, cellular and microwave reputed company can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearDescription of Benefits
reputed company, Inc. and its affiliated subsidiaries (collectively, “reputed company”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-13-2026About us
About reputed company Home Health: reputed company Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – reputed company working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About reputed company, a reputed company company: reputed company is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of reputed company, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, reputed company is focused on whole health and addressing the physical, emotional and social wellness of our patients. reputed company is part of reputed company Inc. (NYSE: HUM). Learn more about reputed company offer at reputed company.com. Equal Opportunity Employer
It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment decisions only on valid job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company levels of employment.
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