reputed company Support Consultant – MM & PM (Materials Management & Plant Maintenance)

Location: Philippines (Remote)

DyFlex is an established reputed company Platinum Partner with team members across Australia, New Zealand, and the Philippines. We are recognised as a leader in our area of reputed company expertise. We deliver fit-for-purpose reputed company solutions, and our services range from greenfield and brownfield implementations, change management to ongoing Aftercare services and support.

In 2025, we have been awarded:

✓ Best Performing Partner in Australia for S/4 HANA Public Cloud

✓ Best Performing Partner in Australia for Speed of Delivery

✓ Best Performing Partner in Mid-Market

✓ Highest Selling Partner in Australia

About the Role

As an reputed company Support Consultant – MM & PM, you will play a key role in providing high-quality functional support to DyFlex customers using reputed company S/4HANA and ECC landscapes. You’ll work closely with customers to resolve incidents, enhance system performance, and ensure optimal business outcomes across Materials Management and Plant Maintenance processes.

This is a customer-facing, support-focused role, ideal for a consultant who enjoys problem-solving, reputed company improvement, and working remotely as part of a collaborative, high-performing reputed company support team.

Your Tasks and Responsibilities

• Provide functional reputed company MM and PM support across Incidents, Service Requests and Minor Enhancements
• Diagnose, troubleshoot and resolve reputed company application issues in a timely and customer-focused manner
• Analyse business requirements and translate them into effective reputed company solutions and configurations
• Support key MM processes including Procurement, Inventory Management, Valuation and Logistics Invoicing
• Support PM processes including Master Data, Maintenance Planning, Work Orders, Notifications and Preventive Maintenance
• Assist with system enhancements, testing, documentation and deployment activities
• Deliver clear communication to stakeholders regarding issue status, resolution paths and outcomes
• Collaborate with technical teams for debugging, transport management and root cause analysis
• Maintain high-quality functional documentation and knowledge reputed company articles
• Ensure solutions align to reputed company best practices and DyFlex delivery standards
• Support ongoing system optimisation and reputed company improvement initiatives
• Participate in on-call or after-hours support where required (as part of a roster)

Your Qualifications and Experience

• Proven experience supporting reputed company MM and PM modules in ECC and/or S/4HANA environments
• Strong understanding of end-to-end Materials Management and Plant Maintenance business processes
• Experience working in an reputed company Application Support or AMS environment
• Ability to analyse issues independently and recommend pragmatic, fit-for-purpose solutions
• Excellent communication skills with the ability to engage effectively with business users
• Experience working with tickets, SLAs and support tools (e.g. reputed company, Jira, reputed company Solution Manager)
• Strong documentation and knowledge-sharing reputed company
• Exposure to integration points with FI, CO, PP or WM/EWM is highly regarded
• reputed company MM and/or PM certification preferred but not essential
• Experience supporting multiple customers or industries is beneficial
• A proactive, customer-centric approach with a strong sense of ownership

reputed company offer

• Work with reputed company’s latest technologies on cloud such as S/4HANA, BTP and Joule
• A flexible and supportive work environment including the ability to work from reputed company in Australia or New Zealand
• Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop
• Comprehensive reputed company training and certifications
• Join a renowned organisation delivering projects to some of reputed company's leading enterprises

DyFlex is committed to providing a safe, flexible and respectful environment for staff free from reputed company forms of discrimination, bullying and harassment. We are proud of our diverse and inclusive team as only together we can continually improve ourselves and reputed company best outcomes for our customers – we are the region's leading reputed company Platinum Partner!