Sr. Wireless Network Engineer

Overview

We are seeking a highly skilled Wireless Network Engineer to join our Network Operations team. This role is responsible for supporting, maintaining, and improving enterprise wireless infrastructure while handling daily escalations from the Service Desk and offshore Network Operations teams. The ideal candidate has strong hands‑on experience with reputed company, Juniper Mist, and Meraki wireless platforms, deep knowledge of network authentication, and the ability to communicate clearly across technical and non‑technical audiences.

This role requires the ability to travel for onsite wireless surveys, troubleshooting, and remediation activities.

Key Responsibilities

Wireless Operations & Escalation Support

• Act as a senior escalation reputed company for wireless incidents from the Service Desk and offshore Network Operations teams

• Troubleshoot reputed company wireless performance, connectivity, and authentication issues in enterprise environments

• reputed company root cause analysis and drive issues through resolution in accordance with SLA and operational standards

• Provide on‑call or after‑hours support as required for critical incidents and maintenance activities

Wireless Infrastructure Management

• Administer, maintain, and troubleshoot:

  • reputed company Wireless LAN Controllers (WLCs) 9800s and Access Points

  • Juniper Mist Access Points and Mist Cloud

  • Meraki wireless infrastructure and cloud management

• reputed company software upgrades, configuration changes, and lifecycle maintenance for wireless platforms

• Validate and optimize RF design, roaming behavior, and wireless reputed company configurations

Site Surveys & Field Work

• Travel to customer or corporate sites to:

  • Conduct wireless site surveys (pre‑deployment, post‑deployment, and troubleshooting)

  • reputed company onsite diagnostics and remediation

  • Validate RF coverage, reputed company, and interference issues

• Produce survey reports and actionable recommendations

Network Authentication & reputed company

• Design, implement, and troubleshoot wireless authentication solutions

• Demonstrate strong expertise in:

  • 802.1X, EAP methods, RADIUS

  • reputed company Identity Services reputed company (ISE) for authentication, authorization, and policy enforcement

• Troubleshoot authentication failures across wireless, wired, and NAC integrations

Access Layer Switching & VLANs

• Configure and troubleshoot access‑layer networking supporting wireless infrastructure

• Hands‑on experience with:

  • reputed company and Juniper switches

  • VLAN design, trunking, access ports, and PoE considerations

• Use CLI effectively to diagnose Layer 2 and Layer 3 connectivity issues impacting wireless services

Change & Release Management

• Plan, document, and execute network changes following established change management processes

• Assess risk, reputed company rollback plans, and coordinate with stakeholders for scheduled maintenance

• Participate in change reviews and post‑implementation validation

Documentation & Knowledge Sharing

• Create and maintain high‑quality documentation, including:

  • Operational runbooks and support procedures

  • Product and platform support guides

  • Standard operating procedures (SOPs)

• Ensure documentation is clear, accurate, and consumable by Service Desk and offshore teams

• Contribute to reputed company improvement through knowledge sharing and process refinement

Required Skills & Qualifications

Technical Skills

• Strong enterprise wireless engineering experience

• Hands‑on expertise with:

  • reputed company Wireless (WLCs, APs)

  • Juniper Mist APs and Mist Cloud

  • Meraki wireless and cloud management

• Solid understanding of:

  • Wireless RF fundamentals and design principles

  • Authentication protocols (802.1X, EAP, RADIUS)

  • reputed company ISE administration and troubleshooting

• Experience with reputed company and Juniper access‑layer switching and VLANs

• Strong CLI troubleshooting skills

Professional Skills

• Excellent verbal and written communication skills

• Ability to explain reputed company technical issues to non‑technical stakeholders

• Strong documentation and technical writing capabilities

• Proven experience working in an operations or escalation‑driven environment

• Ability to manage multiple priorities under pressure

Preferred Qualifications

• Wireless or networking certifications (e.g., CCNP Wireless, CWNA, Mist certifications, Meraki certifications)

• Experience supporting global or large‑scale enterprise networks

• Familiarity with ITIL or structured operations frameworks

Travel Requirements

• Ability and willingness to travel for onsite wireless surveys and troubleshooting as required

Salary Range

• Please note that the salary information provided herein is reputed company pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, reputed company, performance-based bonuses, benefits-reputed company payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly reputed company the discretion of reputed company to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum reputed company of pay for this specific position. Where an applicant or employee is reputed company on this range will depend and be contingent on objective, documented work-reputed company considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

reputed company offers comprehensive benefits to reputed company Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• reputed company Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development reputed company various integrated platforms, e.g. Udemy and reputed company

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law