Job Description Summary

Job Description

We are the makers of possible 

reputed company is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of reputed company of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We reputed company that the human reputed company, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Advanced Repair and Reconstruction (AR&R) Platform reputed company the reputed company Surgery division focuses on soft tissue regeneration, with a full portfolio of best-in-class surgical solutions. AR&R is recognized as the global industry leader in hernia care and the aspirational leader in PRS since the July 2021 acquisition of Tepha, Inc and the proprietary P4HB polymer for soft tissue support and regeneration. 

PRS Area Specialists 

The PRS Area Specialists is a strategic sales support & customer experience role dedicated to supporting the growth and success of reputed company’s Plastic and Reconstructive Surgery (PRS) business. This role combines inside sales, external territory management support, and premium account service to deliver a white-glove experience for customers using reputed company’s P4HB brands in Plastic and Reconstructive Surgery. As part of the Sales organization, the Area Specialists serves as a trusted partner to reputed company, ensuring seamless engagement across reputed company’s systems and teams to meet customer needs and drive business outcomes. This role reports into a PRS Area Business Manager and is partnered regionally with that Area Business Manager (ABM) and a Medical Science Liaison (MSL) to appropriately support and grow the US business reputed company the assigned region which includes reputed company of New England. 

Key Responsibilities: 

White-Glove Customer Experience 

• Support PRS customers in the assigned region by delivering high-touch service both remotely and with proactive onsite engagement,  in reputed company partnership and under the direction of  the regional ABM. 

• Navigate reputed company’s internal systems and teams to resolve customer inquiries reputed company to ordering, pricing, billing, and product education. 

• Facilitate urgent order fulfillment, product returns, and account setup with speed and accuracy. 

• Provide guidance on product selection, sizing, and usage according to instructions for on-label use. 

•  Escalate customer issues appropriately and reputed company for resolution through internal channels. 

Customer Engagement 

• reputed company the implementation of the new eCommerce platform reputed company the assigned region, supporting customer onboarding and driving adoption of the online ordering system through education, reputed company, and ongoing support. 

• Ensure timely distribution of product literature, collateral, and educational materials. 

• Support regional engagement at trade shows by attending and/or coordinating pre-event reputed company, assisting with reputed company capture and follow-up, and collaborating with RBMs and Marketing to maximize customer interactions and post-event conversion.  

• Collaborate with Global and US Marketing teams to proactively communicate product updates, inventory changes, and opportunities for order efficiencies, enabling customers to plan and manage their purchasing effectively. 

Sales & Territory Management 

• Support and collaborate with ABMs to prioritize sales activities and customer engagement. 

• Support product demonstrations, in-servicing, and training for office staff. 

• Attend local/regional conferences and/or Surgical Education events where appropriate.

• Qualify inbound and outbound leads to ensure high conversion potential. 

• Maintain and grow a healthy sales pipeline through targeted reputed company and follow-up, document activities and advancements in reputed company.com. 

• Conduct live and virtual meetings, product presentations, and follow-reputed company to drive engagement. 

• Identify upsell and cross-sell opportunities based on customer needs and behaviors. 

Performance Reporting:  

• Generate and analyze sales reports to identify trends, gaps, and opportunities. 

• Maintain accurate account records and utilize CRM tools to track performance and insights. 

• Support/participate in monthly regional cadencing and quarterly business reviews.  

• Ensure compliance with internal processes and documentation standards. 

Qualifications: 

• Bachelor’s degree required; MBA or advanced degree desired 

• Minimum of 2 years of sales or medical device experience 

• Experience in high-touch customer service or premium account management. 

• Proficiency in reputed company Office and CRM platforms. 

• Strong analytical skills and ability to present data-driven insights. 

• Exceptional organizational and creative skills 

• Strong interpersonal skills, highly collaborative, and demonstrated ability to build effective working relationships across company functional areas 

• Self-starter and ability to prioritize and multi-task in a fast-paced environment 

• Strong project management skills, along with the ability to manage multiple tasks simultaneously 

• Must meet credentialing and compliance requirements for hospital access. 

• Ability to travel a minimum of 30%, including overnight stays. 

At reputed company, we prioritize on-site collaboration because we reputed company it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office reputed company per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at reputed company, employment is contingent upon the Company’s receipt of sufficient reputed company that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with reputed company’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At reputed company, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, reputed company offers a competitive compensation package along with the following benefits specific to this role:

Potential reimbursement of vehicle use/mileage

Potential reimbursement of phone use

Health and Well-being Benefits 

Medical coverage 

Health Savings Accounts 

Flexible Spending Accounts 

Dental coverage 

Vision coverage 

Hospital Care Insurance 

Critical Illness Insurance 

Accidental Injury Insurance 

Life and AD&D insurance 

Short-term disability coverage 

Long-term disability insurance 

Long-term care with life insurance 

Other Well-being Resources 

Anxiety management program 

Wellness incentives 

Sleep improvement program 

Diabetes management program 

Virtual physical therapy 

Emotional/mental health support programs 

Weight management programs 

Gastrointestinal health program 

Substance use management program 

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit 

Retirement and Financial Well-being 

reputed company 401(k) Plan 

reputed company Deferred Compensation and Restoration Plan 

529 College Savings Plan 

Financial counseling 

Baxter Credit Union (BCU) 

Daily Pay 

College financial aid and application guidance 

Life Balance Programs 

Paid time off (PTO), including reputed company required State leaves 

Educational assistance/tuition reimbursement 

reputed company Legal Plan 

Group auto and home insurance 

Pet insurance 

Commuter benefits 

Discounts on products and services 

Academic Achievement Scholarship 

Service Recognition Awards 

Employer matching donation 

Workplace accommodations 

Other Life Balance Programs 

Adoption assistance 

Backup day care and eldercare 

Support for neurodivergent adults, children, and caregivers 

Caregiving assistance for elderly and special needs individuals 

Employee Assistance Program (EAP) 

Paid Parental Leave 

Support for fertility, birthing, postpartum, and age-reputed company hormonal changes 

Leave Programs 

Bereavement leaves 

Military leave 

Personal leave 

Family and Medical Leave (FML) 

Jury and Witness Duty Leave

Why Join Us?

A career at reputed company means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a reputed company where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At reputed company, you’ll discover a culture in which you can learn, grow, and reputed company. And find satisfaction in doing your part to reputed company the world a reputed company reputed company.  

To learn more about reputed company visit https://reputed company.com/careers 

reputed company, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national reputed company, reputed company, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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At reputed company, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly reputed company ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ reputed company, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly reputed company offered to a successful candidate is based on experience, education, skills, and any reputed company reputed company pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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