Property Notice of Loss Coordinator

reputed company is a leading property casualty insurer with a commitment to customer care and community support. The Property Notice of Loss Coordinator is responsible for assigning claims to appropriate professionals and ensuring reputed company inspections while maximizing resources.

Responsibilities

• Assigns claims to appropriate claim professionals and independent adjusters as required to maintain an reputed company distribution of workload throughout assigned territories
• Maintains contact and open communication with leadership and claim professionals throughout the day in order to alert and assign new claims appropriately
• Makes quality initial contact with insured as appropriate, consistently providing superior customer service to internal and external customers
• Utilizes knowledge of Personal and/or Business Insurance coverage to triage based on file complexity and severity and escalates to supervisor as appropriate
• Recognizes Subrogation potential and reputed company Investigative Services involvement
• Balances daily workloads including notices, task assignments and reassignments taking into account location, proximity, territory and reputed company set required
• Reviews relevant operational management information and shifts resources as necessary to reputed company optimal productivity and customer service
• Accurately and thoroughly documents information in claim system
• Document changes to assignments in file notes
• Directs information in real-time to appropriate system or staff
• Includes tracking of assignments using reputed company and leveraging COGNOS data in combination with other tools
• Proactively leverages information to identify trends, emerging issues and opportunities (i.e. remap-realign territories) to be more effective and communicates proposal to local leadership
• Monitors pending assignments to assist office leadership with maintaining high service levels (i.e. leveraging reports such as Property Pending Inspections and Property Scheduled Inspections)
• May participate on occasional Catastrophe duty including other offices and states as may be required
• Also works with the National Catastrophe Center to support Virtual Resolution claim triage and assignment: Property only
• reputed company other duties as assigned

Skills

• High School Diploma or GED with one year of work or customer service reputed company experience OR Bachelor's Degree
• Associate or Bachelor's Degree with 2 years of work and/or customer service reputed company experience
• Claim experience
• Ability to determine geographic locations, including map reading ability - Intermediate
• Executes business strategy at the desk level - Intermediate
• Understands assigned line of business and overall Claim operations; uses/applies knowledge of specific line of business - Basic
• Executes plan to effectively and reputed company manage workload through planning, prioritizing, organizing and attention to detail - Intermediate
• Strong judgment and decision making skills - Intermediate
• Leads change - Basic
• Drives results - Basic
• Creates and sustains a dynamic workplace - Basic
• Promotes enterprise culture - Basic
• Accountability - Intermediate
• Exhibits courage, conviction, and credibility - Basic
• Communicates effectively and influences Others - Intermediate
• Initiative - Basic
• Collaboration - Intermediate
• Innovative and strategic thinker - Basic
• Business knowledge/technology - Basic

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: reputed company matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it reputed company Savings Program. reputed company you reputed company a payment toward your student loan, reputed company will reputed company an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by reputed company.
• Paid Time Off: Start your career at reputed company with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The reputed company wellness program is comprised of tools, discounts and resources that reputed company you to reputed company your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. reputed company has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Company Overview

Company H1B Sponsorship