Senior Strategy Officer, Division Communications (9 mon LTE)

About the position The Foundation We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally. The Team The foundation’s US Program (USP) works to ensure that people navigating US education systems and job markets can develop the knowledge, skills, and agency needed to thrive in their communities such that race, ethnicity, gender, and socioeconomic status are no longer predictors of educational attainment and economic mobility and security. The USP Office of the President (OOP) amplifies the impact USP has on students and workers by partnering with leaders to make and execute great decisions. We are a team that keeps our focus on impact, adapts to change with flexibility, and embraces opportunities to learn and improve. We foster trust through clear communication and brave spaces, invest in one another’s growth and well-being, and celebrate achievements together. Your Role As Senior Officer, USP Division Communications, you will be responsible for defining and delivering a cogent, compassionate internal communications strategy that informs, inspires, and cultivates strategic alignment among USP employees. This strategy will underscore USP’s core mission, priorities, and values, while guiding the organization through its trajectory toward closure in 2045. Reporting to the Deputy Director of Strategy, Planning, & Management, you will partner closely with the USP President, OOP Director of Strategy, Planning & Management / Chief of Staff, and other members of the US Leadership Team (USLT). You will build and implement the crucial internal communications capabilities required for an effective organization. This role will be located in Seattle, WA with remote option.

Responsibilities

• Lead the development and execution of a comprehensive internal communications strategy that connects staff to USP’s mission, priorities, and values including targeted universalism
• Advise USLT on when and how to directly communicate to enhance authenticity, compassion, and effectiveness, and review and edit talking points for high-impact moments (such as all-staffs)
• Define and steward cohesive, inspiring internal stories that reinforce optimism, trust, and alignment with the foundation’s mission, priorities, and values through diverse voices
• Be responsible for the narrative around the strategy leading up to 2045, including administering surveys and holding office hours to understand and respond to staff sentiment around the change
• Build internal channels and master calendar to enable communications that are dynamic, inclusive, and adaptable to employees’ needs
• Ensure coherence between internal and external narratives by collaborating with external and foundation-wide internal communications teams
• Analyze an annual USP employee survey and integrate other sources of organizational insight to measure and enhance communication effectiveness, continuously adapting approaches Requirements
• Bachelor's degree and 5-10 years of dynamically responsible experience in strategic communications, operations, or related fields (or equivalent combination of experience)
• Proven ability to lead communications strategies that drive organizational transformation, cultural alignment, and employee engagement, especially during periods of uncertainty
• Proven leadership in internal communications, including high-stakes executive messaging and leading people, programs, or external partners in complex organizations.
• Expertise in executive voice development and crafting clear, inspiring, and actionable narratives that translate complex strategies and change processes and build trust and resilience
• Outstanding storytelling ability, with shown experience highlighting impact, articulating values, and building connection across teams, with the ability to adapt tone and style for diverse audiences
• Adept at synthesizing and interpreting complex information (including political/geopolitical dynamics) to inform decision-making, mitigate risk, and shape engagement strategies
• Strength in project and program management, with the ability to design, implement, and oversee sophisticated, cross-functional initiatives
• High emotional intelligence, integrity, and cultural sensitivity required to lead and partner effectively across diverse cultural and prof

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