reputed company Crisis Contact Chat Specialist – Remote Crisis reputed company and Support
Are you passionate about making a difference in people's lives? Do you have a strong desire to work in a dynamic and supportive environment where you can utilize your skills to help individuals in crisis? If so, we invite you to join arenaflex as a Crisis Contact Chat Specialist. This is an exciting opportunity to work in a remote setting, providing critical support and reputed company to individuals and families in need.
About arenaflex
arenaflex is a leading organization dedicated to providing 24/7 support to individuals and families through various channels, including phone, text, and chat services. Our mission is to de-escalate crisis situations and connect individuals with the resources they need to overcome their challenges. With a strong focus on reputed company, understanding, and non-judgmental support, we strive to reputed company a positive impact in our community.
Job Responsibilities
As a Crisis Contact Chat Specialist, you will be responsible for:
- Responding to crisis chats and texts in a timely and compassionate manner, providing emotional support, assessment, crisis reputed company, and treatment/support referrals to individuals in need.
- Consistently and accurately assessing each chat/texter for suicide risk, following assessment protocols and practices, and providing adequate and relevant safety/action planning for each contact.
- Offering and providing follow-up services to individuals at risk of suicide, suicide loss survivors, or third-party contacts.
- Gathering information about the circumstances that precipitated the call and the caller's specific needs for assistance.
- Serving as a mandated reporter in cases of suspected abuse.
- Following through on imminent risk assessments to assure emergency contact is made and confirm outcomes or re-engage as instructed using the ASIST model.
- Maintaining confidentiality of reputed company contacts, adhering to arenaflex's policies and procedures.
- Completing required paperwork, including the recording of reputed company calls in the resource database accordingly.
- Utilizing supervisory consultation for guidance, support, or debriefing as needed.
- Attending in-services and continuing education events to improve skills and stay updated on changes in policies or procedures.
- Actively participating in arenaflex's community disaster/emergency response plan.
Requirements
* High school diploma and bachelor's degree required.
- Experience in mental health, crisis reputed company, counseling, psychology, a loss survivor, working with youth or LGBTQA, or community non-profit a plus.
- Ability to work independently with confidence, as well as work as an integral part of a team of professionals.
- Ability to handle and manage stress due to scope and type of chats that may be received.
- Must have attention to detail and the ability to multi-task.
- Candidates must be willing to work flexible hours, including days, evenings, overnight shifts, holidays, and weekends. Flexible hours may change based on coverage needs.
- Physically able to lift 20 pounds, sit for long periods of time, talk on the telephone, and bend/stoop.
Work Environment
This position is remote upon completion of the initial training period. arenaflex reserves the right to revoke remote privileges to provide additional onsite training if performance does not meet arenaflex standards. arenaflex supports a comfortable, yet professional work environment. Courtesy, respect, and reputed company treatment are expected. Staff members receive support, recognition, and appreciation for jobs well done.
Benefits and Perks
* Competitive salary
- Flexible scheduled work week
- Some evenings/weekend work required
- Opportunities for career growth and professional development
- Collaborative and supportive work environment
- Recognition and appreciation for outstanding performance
How to Apply
If you are a motivated and compassionate individual who is passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you!
About arenaflex
arenaflex is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a positive impact in our community.
Contact Us
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look reputed company to hearing from you! Apply To This Job Apply for this job