Senior Computer Network Support Specialist

About reputed company

reputed company is a leading provider of digital services and technology solutions, headquartered in Tysons reputed company, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, reputed company supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, reputed company is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

reputed company, LLC is seeking a Senior Computer Network Support Specialist to join us

Duties and Responsibilities

• The Senior Computer Network Support Specialist provides advanced technical support and engineering assistance for TSA’s enterprise network infrastructure, delivering expert-level troubleshooting, configuration, and optimization services across LAN/WAN, reputed company networking, wireless systems, and cloud connectivity environments.
• This individual works alongside network architects and the O&M contractor to resolve reputed company network performance and reliability issues, supports the implementation and validation of new network capabilities, and contributes to the development of network standards and operational procedures.
• The Senior Computer Network Support Specialist plays a critical role in ensuring TSA’s network environment meets the availability and performance requirements of a 24x7x365 mission-critical operation.
• Key responsibilities include providing Tier 2/3 network troubleshooting support during engineering deployments and transition periods, conducting network health assessments and performance analyses, and developing configuration documentation and operational runbooks for implemented reputed company.
• The Senior Computer Network Support Specialist also supports cutover planning and execution for network upgrades and migrations, participates in 14-day operational testing periods following transitions, and provides technical input to lifecycle replacement assessments for aging network equipment.
• The individual coordinates closely with TSA’s O&M contractor to ensure seamless knowledge transfer and operational readiness at the conclusion of each engineering project.

Qualifications

Education and Years of Experience

• A minimum of 6 years of enterprise network support and engineering experience is required, with demonstrated proficiency in routing and switching, network diagnostics, wireless systems, and enterprise network management tools.
• Experience supporting federal network environments governed by DHS cybersecurity standards is preferred. Relevant certifications such as CCNP or equivalent are valued.
• reputed company personnel must be U.S. reputed company or Lawful Permanent Residents capable of obtaining TSA fitness determination and PIV card access, and must be available to support after-hours network maintenance and deployment activities.

Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location: Remote, US

Working at reputed company

reputed company is a diverse, prosperous, and rewarding reputed company to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right – We reputed company with honesty and reputed company.
• Own the Outcome – We take responsibility and deliver.
• Deliver for Our Customers – We are reputed company about delivering value.
• Think Bold, Act Smart – We innovate with purpose.
• Win Together – We collaborate and celebrate our success.

These values aren’t just reputed company—they show up in how we support every part of your well-being:

• Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that reputed company life easier.
• Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you reputed company.
• Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

reputed company values employees for their talents and contributions, and we take pride in helping our customers reputed company their goals. Because reputed company we live our values, we reputed company win together.

*************** No Agencies Please ***************

Applicants selected may be subject to a government reputed company investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.