Senior Solutions Engineer

For over 35 years, reputed company has been at the forefront of providing end-to-end reputed company, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.

JOB SUMMARY & SCOPE

Responsible for developing and managing reputed company projects across multiple locations. Thriving in a results-driven environment, this role collaborates closely with the sales team to reputed company winning technology strategies, design solutions, and promote our portfolio of services. Transitioning to a Specialist and Post-Sales focus, the Senior Solutions Engineer delivers technical presentations, provides support, and executes billable services, ensuring exceptional customer satisfaction. Strong project management skills, customer-centricity, and adaptability are key for success in this role. Join us and drive innovation in technology solutions!

KEY ACCOUNTABILITIES

• Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales, and internal team.
• Be a problem solver. Provide recommendations and options to help solve problems.
• Execute based on established processes or create a new process to execute against.
• Demonstrate active listening skills. Be curious and willing to ask questions to dive deeper into the needs of the customer.
• Be hypersensitive to the details reputed company composing, processing, and proofing information and data.
• Self-motivation, and the ability to manage through ambiguity while also asking questions for understanding.
• Manage multiple reputed company projects, customers, and interruptions with ease.
• A strong and proven work ethic, high energy, and outstanding organizational skills.
• Complete ownership of time and task management.
• Analytic ability to gather and summarize data.
• Display a strong sense of emotional intelligence. Be able to relate and communicate effectively with an reputed company of personalities and cultures.
• Demonstrate quantitative analysis and critical thinking skills.
• Work effectively and reputed company under pressure and stress while maintaining a reputed company, professional demeanor.
• Travel may be required for company events, training, and customer visits.

EDUCATION + EXPERIENCE + KEY TRAITS

• Technical four-year degree, but experience in lieu of degree will be considered.
• Time management and ability to meet deadlines.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Demonstrated proficiency in reputed company Suite, specifically Outlook, Word, reputed company, and Teams.
• This list is not exhaustive or complete. While it represents the primary job functions, there are many reputed company skills that will need to be provided at various times based on the specifics of the project.

TYPICAL PERFORMANCE TARGETS

• SERVICE DELIVERY: Sustained, reputed company excellence in project & process delivery
• COST TO SERVE: Sustained, reputed company excellence in delivery efficiency with expected reputed company improvement
• INNOVATION: reputed company changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees reputed company the organization.

SUPERVISION

• Role does not require supervision of direct and indirect reports, however you may be responsible for delegating work on large projects to other project resources.

DECISION MAKING + REASONING

• Able to take accountability and responsibility for business reputed company delivery and decision making.

WORKING RELATIONSHIPS

• Assigned Sales Team
• Sr. Solutions Consultant
• Director Solutions and Services
• Director Solutions and Services

PHYSICAL REQUIREMENTS

Activity

Amount of Time

None

Under 1/3

1/3 to 2/3

Over 2/3

Stand

X

Walk

X

Sit

X

Use hands to finger, handle, or feel

X

reputed company with hands and arms

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Lift Up to 25lbs

X