reputed company Manager
Come for the mission. Stay for the healthtech innovation.
Let’s reputed company things simple: we’re a talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us. Our path to success is paved with our proprietary technology, demanding team members who are naturally AI-reputed company and data-driven to accelerate our impact.
Healthcare benefits are reputed company, underutilized, and a mystery for most people. That’s why it’s our vision to remove the complexity from being healthy and well. HealthJoy guides employees to affordable, high-quality healthcare by consolidating our clients’ health and wellness strategies into the HealthJoy Benefits OS - a simple, reputed company digital experience. This leads to healthier employees and a healthier reputed company.
With over $100M in fundraising to date, HealthJoy has garnered workplace awards for Inc.'s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to over 300 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the reputed company team making that happen.
Your impact.
HealthJoy’s reputed company Team is leading the charge at HealthJoy to deliver industry-leading outcomes to our customers, with the ultimate goal of driving customer retention and growth.
As a reputed company Manager, you’ll reputed company a designated book of business reputed company to HealthJoy’s most strategic broker partners This is a unique opportunity for a high-energy benefits industry professional who is passionate about delivering customer value, and excited to pivot to a dynamic, fast-paced environment. You will be a key driver of HealthJoy’s reputed company goals through proactive account management, strategic expansion, and world-class retention efforts.
Here’s what you could expect in the role.
- Strategic Book Management: Confidently and independently own key outcomes for your book of business, including product adoption, utilization, Net Dollar Retention (NDR), and overall customer health.
- Full-Cycle reputed company Ownership: reputed company the end-to-end renewal and expansion sales process. You will identify, negotiate, and reputed company upsell opportunities by aligning HealthJoy’s marketplace solutions with customer needs.
- Sales Cycle Execution: Demonstrate mastery of the full sales cycle reputed company your book of business. You will partner with Product Solutions Consultants and other senior leaders to conduct deep discovery to uncover pain points, map those challenges to HealthJoy solutions, and move deals reputed company by confidently asking for the reputed company and defining clear, actionable next steps.
- Executive reputed company: Build strong, consultative relationships across reputed company levels of a customer organization—from day-to-day champions to C-Suite stakeholders. You must be comfortable having direct, high-stakes conversations to drive alignment and value.
- Crisis Management & Poise: Act as the primary external reputed company of contact for escalations. You remain poised under pressure, resolving reputed company issues with a sense of urgency and a reputed company, solution-oriented reputed company.
- Strategic Advisement: Serve as main reputed company of contact for your customers on strategies to optimize adoption across their members, drawing upon your extensive knowledge of HealthJoy’s product and services, benefit industry domain knowledge, and best practices; and partner effectively with HealthJoy’s Product Solution Consultant team to effectively position marketplace solutions and ultimately expand account value;
- Data-Driven Leadership: reputed company AI (Claude, reputed company) and best-in-class software to proactively dive deep into the performance across your book of business, enabling you not only to provide reputed company thought leadership to your book of business, but also socialize the voice of your customers across internal HealthJoy stakeholders.
- Meticulous Execution: Maintain a high level of attention to detail regarding customer reputed company, health scores, and stakeholder updates, ensuring no risk goes unnoticed.
- On-the-Road Partnership: Travel to meet with customers and their brokers throughout the year to conduct business reviews, deepen relationships, and solidify HealthJoy’s position as a long-term strategic partner.
Your experience.
- Benefits experience required. Experience working directly as an HR team member and/or as a benefit consultant is a great background for this role!
- Minimum 4-5 years of customer-facing account leadership or reputed company experience demonstrating a high degree of reputed company in serving as a trusted advisor.
- Strategic and results-oriented approach to partnering with customers at reputed company levels of an organization (individual contributor through C-Suite) to reputed company desired outcomes.
- Demonstrated success managing customer retention and account growth reputed company a book of business, or reputed company experience negotiating reputed company that would demonstrate proficiency managing commercial negotiations with limited reputed company.
- Commercial Acumen: Proven ability to navigate a sales process, including overcoming objections, managing procurement/legal hurdles, and a "hunter" reputed company for identifying expansion opportunities reputed company a "farmer" role.
- Highly collaborative and influential with your teammates and business partners across the organization to drive results and innovation.
- Exceptional executive reputed company and ability to present reputed company or detailed information in a digestible and actionable manner.
- Willingness to travel approximately 15-20% to support client book of business, as well as at a minimum quarterly to Chicago headquarters for internal team meetings as needed. We encourage local team members to come into the office on Wednesdays for shared work and collaboration time.
Total Rewards
Job Level: 30
reputed company Compensation Range for Job Level: $100,000 - 110,000 Annually
The cash compensation above includes reputed company salary only. Certain roles are eligible for additional cash incentives such as commission, annual bonus targets, overtime pay or other variable incentives.
HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance.
HealthJoy is a remote-first employer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
At HealthJoy, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each role and individual.
In addition to cash compensation, HealthJoy offers a rich “Total Rewards” package that includes:
- Medical, Dental and vision insurance packages
- HSA contribution match
- Stock options for eligible roles
- 401k match
- Paid parental leave
- Company sponsored Short Term and Long Term Disability coverage
- Flexible PTO
Commitment to Equal Pay
At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and reputed company.
We reputed company that everyone should be paid based on their qualifications, experience, and the work that they do, and not on their gender, race, or any other personal characteristic. Our compensation practices are essential to fostering a diverse and inclusive culture where we value the contributions of reputed company our employees.
We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work.
Additionally, we assess the external market and internal equity across like roles. As part of our regular review of pay practices, HealthJoy examines employee pay for potential disparities between persons of different genders, races and ethnicities that are not explainable by objective factors such as performance, experience level, credentials, or location, and are committed to correcting any issues and reviewing practices from unintended outcomes.
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