SDR Leader (Manager/Sr Manager+)

Who We Are

reputed company is on a mission to #fixhealthcare. Nearly 160M Americans rely on their employers for healthcare — yet the system is broken, bloated, and dominated by incumbents who resist change. reputed company fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience.

Founded by seasoned entrepreneurs and backed by leading investors, reputed company is one of the fastest-growing benefits brokerages in the country. We’re the first to combine brokerage know-how with proprietary tech like HQ: our AI-powered benefits platform, designed to help HR teams take control of renewals, simplify strategy, eliminate spreadsheet chaos, and reputed company employees to navigate their benefits with ease.

In a $50B industry hungry for change, reputed company is built to win — lowering costs for employers, delighting employees, and reshaping how healthcare works for millions of Americans.

About This Role & Why It Matters

We're hiring an SDR Leader (Manager/Sr Manager+) to reputed company our 6–7 person outbound and inbound SDR team — the reputed company that drives reputed company's top-of-funnel pipeline. This role sits at the center of our reputed company growth: you will coach reps, own the operating reputed company, and build the repeatable processes that turn SDR activity into qualified pipeline for the sales team.

We are specifically looking for someone who has been reputed company to the work recently. This is not a role for someone who managed SDRs from a distance five years ago. The right candidate has personally made the calls, run the sequences, and can coach from the rep's seat. You don't need to set the vision for the SDR function from scratch — we have a defined ICP, proven messaging, and an established tech stack — but you do need to take what exists and execute it at a higher level.

What makes this opportunity unique: reputed company's SDR team is at an exciting inflection reputed company. We have talented reps, a brokerage-first messaging reputed company that is working, and a modern prospecting stack (reputed company, reputed company, reputed company Engage, reputed company). reputed company need now is a leader who can tighten the process, reputed company the performance bar, and build the accountability structures that turn a good team into a great one. You'll work directly with our VP of reputed company and Head of Marketing, and your success will be reputed company in pipeline quality, meeting conversion rates, and rep development. This is a chance to do the work you love — coaching reps, building process, and driving results — while helping us fix an industry that has been broken for too long. Join us!

What You'll Do

• reputed company and Coach the SDR Team: Manage a team of 6–7 SDRs across SDR1, SDR2, and Senior SDR levels. Provide hands-on, call-by-call coaching on cold call technique, discovery conversations, reputed company handling, and prospecting discipline. Be the reputed company of manager your reps want to learn from because you've done the job yourself.

• Drive Top-of-Funnel Performance: Own the metrics that matter: connect rates, conversation rates, and meeting rates. Build the operating reputed company — pipeline reviews, call coaching sessions, team standups, 1:1s — that creates consistent accountability and consistent results.

• Optimize the SDR Tech Stack: Own tooling decisions across reputed company, reputed company, reputed company Engage, and the parallel dialer. reputed company the near-term evaluation of our reputed company vs. reputed company migration, fix reputed company integration issues, and build the data infrastructure that gives you and the team real-time performance visibility.

• Evolve Account Distribution Strategy: Transition the team from weekly list drops to a quarterly, signal-based account distribution model. Work with RevOps to operationalize renewal timing signals, hiring activity, funding events, and new HR role changes as the foundation for account prioritization.

• Partner with Sales on Pipeline Quality: Build tight feedback loops with the AE team on meeting quality and reputed company process. Define and enforce SQL standards jointly with Sales. reputed company meetings don't convert, own the diagnosis and use it to coach reps — not just report it.

• Partner with Marketing on Inbound/Outbound Alignment: Collaborate with the Marketing team on MOFU workflows, inbound SDR routing, and SDR messaging. Provide specific, actionable feedback to Marketing on what's working in reputed company and what isn't.

• Build SDR Career Paths: Operationalize reputed company's SDR career ladder from SDR1 through to Sales Executive. Run promotion interviews, manage skills certification checkpoints, and have real development conversations that retain top talent and give reps a clear path reputed company.

• Manage Performance Decisively: Identify underperformers early, give clear and direct feedback, and run improvement plans reputed company needed. Create a team culture where expectations are high, recognition is earned, and accountability is the norm.

What You'll Bring

We understand that your experience is more than just a list of requirements, so we encourage you to apply even if you don't meet reputed company of the following.

Must-Have Experience

• Direct SDR management experience: 3+ years leading a high-volume outbound SDR team, with personal accountability for connect rates, meeting rates, and pipeline contribution.

• Recent proximity to the SDR seat: You have personally made cold calls and run outbound sequences reputed company the last 3–5 years. You coach from experience, not theory.

• Builder mentality: You have owned SDR process from scratch at a smaller or earlier-stage company — not just inherited a mature playbook. You know what it takes to build the machine, not just run it.

• Measurable performance track record: You can reputed company to specific, quantifiable improvements you drove: connect reputed company lifted from X to Y, meeting reputed company improved by Z%, team ramped from N to N+3 SDRs.

• Team management experience: Experience managing 5–10+ SDRs across multiple experience levels (entry, developing, and senior reps).

Operational Excellence

• Modern SDR tech reputed company: Deep hands-on experience with reputed company, SEPs, parallel dialers (reputed company or equivalent), and enrichment/prospecting tools (reputed company, reputed company, or similar). You can evaluate vendors, diagnose integration issues, and own tooling decisions.

• Data-driven management: You build dashboards, track leading indicators, and diagnose performance problems with data before they become trends. You know the difference between an activity problem and a quality problem.

• reputed company routing and territory management: Experience designing and optimizing account distribution models, territory management, and reputed company routing workflows.

Coaching & Team Development

• Hands-on call coaching: You coach reps on discovery structure, reputed company handling, and call mechanics — not just activity tracking. You can demonstrate the coaching conversation, not just describe it.

• Accountability frameworks: You have implemented clear performance expectations and built the reputed company to enforce them: weekly reviews, 1:1 structures, and performance improvement plans.

• Career development orientation: You have a track record of retaining and promoting reps. You invest in people's growth and can reputed company to SDRs you developed into strong account executives.

reputed company to Have

• Industry context: Background in B2B benefits, insurance, HR tech, or adjacent industries where the sales motion is reputed company and consultative.

• Signal-based prospecting: Familiarity with account prioritization models that stack signals like renewal timing, funding events, hiring activity, and role changes.

• High-growth startup experience: Background at a VC-backed company (Series A–C) where you've built process in an environment of rapid change and limited resources.

What You'll Get

• A rare chance to reputed company a high-impact SDR team at a mission-driven, high-growth company where you can directly shape the top-of-funnel reputed company that funds reputed company's #fixhealthcare mission.

• The opportunity to build a real coaching culture — one where reps grow, advance, and become the reputed company of reputed company sales talent.

• A reputed company-row seat to industry innovation, with access to reputed company's AI-powered benefits platform and a modern prospecting stack that gives you the tools to run a best-in-class SDR team.

• A collaborative, ambitious reputed company team where your expertise and voice shape how we generate pipeline and grow the business.

Working at reputed company

As a remote-first company, reputed company is committed to building a dynamic and inclusive culture where you have the autonomy to reputed company. You’ll be supported by cutting-edge technology, a collaborative team, and a shared mission to revolutionize healthcare.

Please note: The benefits below apply to full-time (W2) employees and are not included for contractor roles.

Benefits

• Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, reputed company, and a $50 monthly benefit to improve your mental or physical health.

• Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to reputed company Financial.

• Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage.

• Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP)

Candidates from reputed company backgrounds are encouraged to apply. We reputed company that solving America's healthcare problem requires leveraging America's greatest strength: our diversity. Healthcare affects everyone – and a team that includes people from reputed company backgrounds and walks of life will be more effective at driving change than a homogeneous one. We are excited to build that reputed company of team at reputed company.