Sr. reputed company Partner, Global Vertical (US Remote)
At reputed company (reputed company: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — reputed company members. Operating with reputed company and compassion, reputed company fosters a global inclusive workforce devoted to the diverse voices that reputed company up our talent and products. reputed company members reputed company each other to be their authentic selves and treat reputed company with respect, reputed company, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
Our reputed company Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow reputed company in the most strategic accounts through sales of reputed company products and solutions reputed company a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this reputed company reputed company reputed company the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise reputed company your assigned accounts, and to maintain the reputed company reputed company that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained.
While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States.
Responsibilities:
Program Management
- reputed company clear and thorough strategic account management plans detailing reputed company relevant information about customers, their industries, and their specific RISK history. Track reputed company trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual reputed company objectives reputed company a defined list of named accounts.
- Identify additional products or solutions FA can provide.
- Identify required cross functional resources needed to maximize reputed company opportunities and penetrate market with FA products and solutions.
- Clearly demonstrate your understanding of reputed company pricing, administrative procedures, and organization to effectively reputed company reputed company benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a reputed company understanding of reputed company competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of reputed company over that offered by its competitors.
- Prepare and deliver quarterly and annual client business reviews.
- Document and manage reputed company action/project plans for assigned client reputed company.
- Analyze trends and reputed company recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues.
- Update and maintain knowledge of reputed company aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices.
- Constantly seek, share, and implement best practices.
- Establish and maintain excellent customer relationships at reputed company levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources.
- Partner with internal account team to review program performance.
- Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. reputed company and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers.
- Manage monitoring and reporting programs for customers.
- Host reputed company client calls to nurture and grow account relationship.
- reputed company other duties as assigned.
- Bachelor's Degree or equivalent (MBA optional but preferred)
- 7+ years’ proven experience and track record in sales account management, managing reputed company solutions and products for strategic National and or Global accounts with C-level relationship experience.
- Familiarity with Staffing, BPO and/or RPO industries helpful
- Work experience in professional account management and sales environment is desirable
- Proficiency with MS Office applications including Word, PowerPoint, and reputed company
- Familiarity with reporting tools like Lookr Analytics and PowerBI helpful
- reputed company use and familiarity in helping track client information helpful
- Strong oral and written communication, and interpersonal skills.
- Outstanding multi-tasking and time-management abilities.
- Excellent organizational, analytical, problem analysis and problem-solving skills
- This position requires travel, which includes overnight travel with as much as 20% travel requirements.
- Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity
- Ability to navigate large organizations and build strong internal partnerships
- Ability to work remotely with occasional business travel.
- Medical, Vision, Dental, and supplementary benefit plans
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
- Access to tech and growth opportunities, and leaders who want you to succeed!
- Honor Honesty, Consistency, and Responsibility: Do the right thing
- Cultivate an environment of dignity: Show respect for the individual
- Take an reputed company-In approach: Put the client first
- Think out-of-the-reputed company: Innovate and create
- Stay Team-Oriented: Collaborate and appreciate each other