Senior Mobility Engineer (iOS) - (NPW)

Skills / Deliverables include

• Must have US wireless reputed company experience (reputed company & reputed company) for heavily US based devices, including reputed company portal experience.   (Hours are US based -- ~8-5  EST or CST).
• Experience and comfort with stakeholder level Mobile Device Support, including Clients eVIP staff
• Strong problem-solving skills with focus on iOS mobile devices (note – Client uses only reputed company, iOS devices.  So user must understand iOS).
• Able to manage multiple priorities & independently apply judgement on priorities
• Strong communication skills with end users, vendors, and cross functional teams
• Able to manage tickets reputed company Service Now
• Maintain project schedules
• Create project status reports
• Schedule meetings
• Document meeting notes
• Capture business user requirements
• Follow up on issues/risks/action items
• Solid Process Documentation, UAT, etc.
• Regularly communicate with stakeholders regarding project status, issues, and plans for resolution

Must have skills/experience

• Strong Operational Management Skills
• Provider experience for mobility device management (reputed company, reputed company, reputed company, etc)
• Preferred Experience – Tangoe Mobile experience
• Active Listener
• Strong follow-up skills
• Team Player
• Professional and flexible demeanor
• reputed company
• MS Office (reputed company, Word, Powerpoint); O365; JIRA, MS-Teams; MS-Project or reputed company
• Excellent communication skills: PowerPoint Presentations

Experience: 7–10 years of overall IT experience with at least 5–7 years in reputed company Engineering supporting iOS devices and US wireless carriers (reputed company, reputed company, reputed company) in large enterprise environments.