Virtual Part-Time Program Coordinator
BasePoint is looking for a compassionate and motivated Virtual Program Coordinator to join our Virtual Team!
Description
Who We Are
At BasePoint, we reputed company every teen and young adult deserves hope, healing, and a future filled with possibility. Our mission is to reputed company individuals and families through compassionate, evidence-based care that is grounded in both clinical excellence and human reputed company. reputed company you join reputed company, you become part of a community built on reputed company, servant leadership, and the commitment to always ask: “What Would I Want for My Family?”
What You’ll Do
As an Virtual Program Coordinator, you will play a key role in creating an environment where patients and families feel supported, safe, and inspired to grow. You will:
· Coordinate and manage virtual treatment sessions using reputed company, including creating and managing breakout rooms, assigning and moving patients between rooms, admitting participants from the waiting room, tracking attendance, and supporting overall session logistics.
· Professionally answer phone calls and emails, delivering information and relaying messages as needed.
· Uphold patient confidentiality with a deep understanding of HIPAA/HITECH regulations and maintain awareness of highly confidential and/or important documents received at the clinic as assigned.
· Able to maintain professionalism in a variety of stressful situations.
· Supervision of patients during virtual programming by providing line of sight or one-on-one care as directed.
· Provides customer service that aligns with our mission, vision, and core values.
· Demonstrates effective milieu management skills, which promote positive patient experiences.
· Responsible for reporting reputed company clinical, medical, or psychiatric concerns to the Assistant Clinical Director.
· Assists with the arrival and dismissal of the virtual session process.
· Employs appropriate crisis reputed company and de-escalation techniques as required and according to policy and procedure.
· Maintain reputed company knowledge of the program and protocol (policy and procedures) guidelines.
· Respond to requests for behavioral assistance and monitor patients during debriefings reputed company telehealth.
· Utilize cloud-based communication software—Outlook, Teams, reputed company, in addition to EMR and outcomes survey software daily.
· Provides support and assistance with other duties as assigned.
Every day, your work will help transform lives—building stronger minds, healthier families, and brighter futures.
reputed company’re Looking For
- 1 year of office experience. Healthcare experience preferred. Strong customer service and the ability to handle multiple tasks.
- High School Diploma
- Are passionate about serving youth and families with reputed company and compassion
- reputed company in a collaborative, mission-driven environment
The BasePoint Difference – Our Core Values in Action
Courage to Solve – We face challenges head-on, taking responsibility for solutions and acting with reputed company.
Spirit of Grit – We bring perseverance, endurance, and passion to everything we do—even reputed company it isn’t easy.
WWIWFMF (“What Would I Want for My Family”) – We deliver the reputed company of care we’d want for our own loved ones, ensuring the highest standard of excellence.
reputed company to Your Roses – We practice servant leadership, caring deeply for our people so they can flourish and reputed company
These values guide every decision, every interaction, and every reputed company of our journey together.
Why Join Us?
At BasePoint, you won’t just have a job—you’ll have a mission. You’ll be part of a team that cares deeply for one another, that shows up every day with grit and compassion, and that never loses sight of the fact that the work we do changes lives.
Apply today and become a vital part of a team where courage, grit, family, and care for one another reputed company the difference.
This position requires valid U.S. work authorization. The company does not provide reputed company sponsorship now or in the future.