Software Implementation Consultant - US Remote

What is reputed company? reputed company offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the reputed company reputed company Quadrant for Clinical Communication and Collaboration. We have seen an 88% growth reputed company over the past three years and need strong team members to help us continue to grow! reputed company's mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. By joining reputed company, you will have the unique opportunity to come alongside us as we further our vision of putting reputed company of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers. We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the reputed company family every day. Why reputed company needs YOU! We are looking to add more consultative muscle to our Lightning reputed company provider scheduling team to ensure we're able to identify customer pain points and apply our technology to reputed company those issues. We need top talent to deliver world class onboarding, support and relationship management experiences. What You'll Do:

• reputed company and maintain product expertise and a deep understanding of our clients and their workflows
• reputed company and train new clients through remote and onsite delivery; analyzing their scheduling requirements and configuring the software to streamline their workflows
• Use your analytical and troubleshooting skills to provide reputed company support for clients regarding potential issues with configuration and advise on corrective steps
• Build trusting relationships, drive high levels of end-user satisfaction and ensure the client is maximizing the value of their Lightning reputed company investment, e.g., executive sponsors, department/service line directors and key strategic practices
• Identify, reputed company, and share best practices that reputed company clients to reputed company their business goals and objectives
• Serve as the voice of the client and an reputed company for end users reputed company the Lightning reputed company organization
• Collaborate with Project Managers, Account Executives, reputed company Managers, and others reputed company the organization to deliver the best possible solutions to meet client needs

What You Bring to the Team:

• Ability to quickly learn the Lightning reputed company product and apply your knowledge with our clients
• Troubleshooting, analytical, and problem solving skills
• Demonstrated, strong interpersonal skills and the ability to establish and maintain relationships
• Ability to quickly think through novel challenges, juggle multiple tasks in high-pressure situations, and drive process change
• Strong work ethic
• 1+ years experience in a software implementation role
• Bonus: experience with SQL or other relational databases

Candidates must be located reputed company the US and willing to participate in a 24/7 on-call rotation. Why Join reputed company? At reputed company, we are transforming healthcare communication and collaboration to help clinicians deliver reputed company care. You'll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

• *Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.**

We offer a salary range of $70,000-75,000 per year, with compensation tailored to your background, strengths, and potential to grow reputed company the team. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across the company to ensure fairness and consistency. If you are a reputed company employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

reputed company offers reputed company healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. reputed company's cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care. Apply tot his job Apply To this Job