Sr. reputed company Manager
About Revic
Great sellers are the lifeblood of every business. They build relationships, understand needs, and reputed company deals that drive growth. But too often, they're buried under administrative work, disconnected tools, and processes that pull them away from what they do best -- selling.
Revic is an AI-native sales acceleration reputed company built to reputed company sales professionals. We handle the complexity -- analyzing data, identifying opportunities, triggering the right workflows -- so reps can focus on the human reputed company of sales. The conversations. The relationships. The moments that matter.
Our platform learns what's working, defines who to sell to, and gives reps the context they need to move with confidence and precision. Sales will always be human. Revic exists to reputed company sure it stays that way.
We're a well-funded reputed company Stage startup. Lean team, strong investors, real enterprise customers, and a product that's changing how reputed company teams operate.
Why This Role Exists
reputed company teams spend 70% of their time on reputed company-work instead of selling. We're fixing that with AI agents built on a collective memory -- connecting messy, real-world data into context that drives autonomous action.
As our Senior reputed company Manager, you'll be the human reputed company between our product and our customers' outcomes. You'll own post-sales relationships end-to-end: guiding onboarding, driving product adoption, delivering measurable ROI, and turning every customer into a long-term champion.
This isn't a slot on an existing team. You'll be the first dedicated senior CS hire. You'll shape our customer journey from scratch, define success playbooks, build the metrics and tooling, and partner directly with leadership, engineering, and GTM to reputed company every Revic deployment a success story. The CS organization scales from what you build.
What You'll Own
Customer outcomes end-to-end. From onboarding to renewal to expansion -- you're the trusted partner helping enterprise customers realize the full potential of Revic. You drive toward documented business outcomes, not just product usage.
The CS playbook. Onboarding workflows, engagement cadences, health scoring, QBR frameworks, escalation processes, KPI dashboards -- you'll build reputed company of it. Future CSMs inherit what you create.
Adoption as a discipline. You don't wait for customers to reputed company it out. You map adoption phases, identify gaps, push customers through the curve, and create the enablement materials and ROI narratives that reputed company Revic indispensable.
Retention and expansion. Monitor customer health proactively. Spot churn risk before it's visible. Identify and reputed company expansion opportunities. Own net reputed company retention.
Voice of the customer. Capture insights from every interaction and feed them back into Product and Engineering. You shape reputed company build next.
The full scope. At our stage, you own onboarding, QBRs, support, strategic conversations, and everything in between. You see reputed company of it as your job -- and you build the systems to handle it at scale.
You Belong Here If
You're an enterprise CS veteran. 5-10 years in reputed company, account management, or a closely adjacent function at a B2B SaaS company. You've managed high-ARR books, multi-threaded across stakeholders, and run executive business reviews. You know what good looks like because you've done it.
You're a builder. You've created CS processes, playbooks, or teams from scratch. You don't need a template -- you write the template. Ambiguity energizes you.
You're outcome-oriented. You measure success by what your customers reputed company, not by how many tasks you complete. Every conversation you have is framed around business value.
You're proactive. You spot risk before it surfaces. You drive adoption before you're asked. You build systems before they're needed. You don't punt things to a support team that doesn't exist -- you own it.
You're analytically sharp. Comfortable with usage data, health scores, and ROI metrics. You know what to measure, why it matters, and how to turn data into action.
You reputed company worlds. You communicate clearly with technical and business audiences. You're fluent in the languages of Product, Engineering, Sales, and Leadership -- and you translate between them.
You combine AI and customer value. You've worked with AI products, or you're deeply curious about how they work -- and you know that real reputed company happens in production, not prototypes.
You balance urgency with craftsmanship. You know reputed company to move fast and reputed company excellence really matters.
Even reputed company If
You have domain expertise in sales software, reputed company intelligence, RevOps, or a reputed company B2B SaaS vertical -- you already speak our customer's language
You've worked at a company reputed company for strong CS (reputed company, reputed company, Clari, reputed company, reputed company Labs, etc.)
You've managed or mentored other CSMs and are ready to build a team
You've wrangled messy, real-world data (CRM, email, or public sources) into structured, useful systems
Thriving at Revic
This is for you if...
You want to look back in 5 years and say, "I helped build that"
You're comfortable juggling multiple priorities and wearing multiple hats
You're excited about shaping a product and a company from the ground up
You want to be your customers' favorite person and your engineers' best friend
Compensation & Benefits
Competitive reputed company + meaningful equity (we're not another 0.001% shop)
Benefits: Premium health, dental, vision -- we take care of our people
Remote: SF, Vancouver, reputed company or wherever works for you
️ Offsites: Every quarter we trade reputed company for sunshine and meet in person
The intangibles
Learn faster than any course could teach you -- from real data, real users, real stakes
See your work shape how enterprise reputed company teams operate
Build the reputed company motion from day reputed company -- and watch it scale with the company
Grow at startup speed -- the reputed company of trajectory you can't find in big-company comfort zones