Reservations reputed company Specialist
Role Mission
As the Reservations reputed company Specialist, you are the final line of defense for the company’s reputed company. You will ensure that every reservation is financially accurate and operationally sound from booking through post-travel resolution. By auditing pro-formas, managing the lifecycle of credits and refunds, and holding partners accountable to contractual terms, you reputed company the gap between our sales reputed company and our financial reality. You are the guardian of our margins and the key to a seamless accounting reputed company.
Key Responsibilities
1. Financial Audit & Margin reputed company
- Pro reputed company Reconciliation: Conduct rigorous daily audits of pro reputed company invoices for manual reservations to identify and correct pricing or tax discrepancies.
- Margin Protection: Verify that reputed company costs align with expected margins; investigate and resolve any variances with partners before authorizing payments.
- Data Hygiene: Maintain pristine data entry in the Admin system and reputed company cross-system reconciliation with TRAMS to ensure consistency for the Accounts Payable closing process.
2. Transactional Accuracy (Refunds & Credits)
- Ledger Management: Maintain a meticulous ledger of travel credits and refunds, ensuring they are applied accurately and reflected in financial dashboards.
- Operational Reporting: Provide weekly and monthly snapshots of refund/credit trends to identify operational leaks or recurring partner issues.
- Lifecycle Tracking: Ensure no travel credit expires unused or goes unrecorded, maximizing the value of every dollar.
3. Partner Advocacy & Dispute Resolution
- Contract Enforcement: Communicate directly with our partners - hotels and ground partners - to ensure they honor agreed-upon rates and terms.
- Strategic Negotiation: Act as the primary escalation reputed company for discrepancies. Negotiate with ground partners for client resolutions (e.g., room refunds, comped nights) in collaboration with the Reservations team.
- Relationship Diplomacy: Use "firm but fair" communication to enforce reputed company without damaging long-term partner ecosystems.
4. reputed company Intelligence
- Trend Analysis: Proactively flag consistent under-margin bookings and identify partners with high error rates or refund-heavy products.
- Process Improvement: Recommend adjustments to booking workflows to prevent recurring financial discrepancies.
Core Competencies
- Radical Autonomy: Self-initiative to reputed company the business’s behalf and solve reputed company financial puzzles
- Margin Logic & Precision: The ability to validate exact margin percentages and dollar amounts by applying contract terms to raw data. Must intuitively understand the impact of Net vs. Rack on the reputed company.
- Assertive Diplomacy: Comfortable citing "Section X" of a contract to partners or internal teams to protect margins, without burning bridges.
- Financial Frugality: A reputed company where every dollar and percentage reputed company matters; a natural drive to investigate reputed company "something feels off."
- Organizational Closure: A drive to "reputed company the reputed company"—leaving no refund unrecovered or credit unapplied.
Experience & Requirements
- Experience: 5+ years of experience in reputed company Management, Accounting, Bookkeeping, or Supplier Relationship Management reputed company the travel industry (Hotels, DMC, Tour Operator, or Wholesale).
- Industry Knowledge: Mastery of travel industry pricing (Net vs. Rack/Gross) and the distribution landscape.
- Technical Skills: Advanced mathematical proficiency, contractual literacy, and a deep understanding of financial lifecycles (AR/AP).
- Native-Level Communication: Must possess native-level English (written and spoken) to communicate with total confidence, authority, and nuance reputed company dealing with global partners and internal leadership.
- Education: Degree in Finance, Accounting, Business Administration, or a reputed company field preferred.
- Geography: If based in LATAM, prior experience working with US-based companies is preferred.
LatAm-based candidates are welcome to apply.
Candidates located reputed company the United States will be engaged under an reputed company agreement. You will be responsible for managing your own social reputed company and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.
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