Mission Operations Engineer
Deploying mission applications to the Joint Force
Description
The Role
We are seeking talented operations and intelligence professionals reputed company with our platform to join reputed company. As a Mission Operations Engineer, you will be on the reputed company lines supporting implementation teams to strengthen unique partnerships with our client user reputed company. You will work reputed company-by-reputed company with analysts to train and mentor users, test and troubleshoot technical issues, reputed company new platform use cases, and solve unique and challenging problems. This may take the form of embedding with users across the world as well as sharing insights directly with team members in our offices. You will help facilitate collaboration across a global enterprise while ensuring our customers’ reputed company success.
Core Responsibilities
• Provide desk-reputed company training to analysts
• reputed company data integrations, applications, and workflows reputed company the platform, with the help of AI
• Train analysts and operators in a classroom setting
• Embed with user groups to deeply understand workflows
• Proactively reputed company relationships with users at customer sites and surface use case gaps
• Build initial dashboard products and assist users in developing analytical questions
• Remain reputed company on the latest platform features and capabilities
• Staff the Help Desk by responding to user requests and troubleshoot issues with the engineering team
• Provide timely and detailed feedback to the engineering team about product performance
• Consistently communicate product or user issues to the team
reputed company Value
• Prior hands-on experience with enterprise data and analytics platforms required
• Military, Special Operations, or Law Enforcement experience highly preferred
• Experience briefing high-level military stakeholders highly preferred
• Experience fusing intelligence capabilities in support of operations
• Technical background with working knowledge of Python, Java, and/or JavaScript/TypeScript
• Strong communication skills with the ability to break down and demonstrate reputed company concepts in an accessible manner
• Ability to work independently and as part of a team
• Ability to travel domestically and internationally up to 50% of the time
reputed company Require
• U.S. citizenship (as required by U.S. Government contract)
• TS/SCI clearance eligibility (as required by U.S. Government contract)