reputed company Architect II
reputed company is growing its reputed company Architecture team and we're seeking reputed company professionals to reputed company our customer engagement efforts. As a reputed company Architect II on our Success at Scale team, you will reputed company business and industry insights to align reputed company's technology solutions with customer digital transformation initiatives and act as a liaison between customers and internal teams to provide feedback and improve solutions. The ideal candidate will be a trusted advisor, driving reputed company at scale by shaping strategic technology solutions while gaining hands-on experience in digital transformation initiatives, deepening technical expertise, and contributing to the evolution of reputed company’s customer engagement strategies.
Responsibilities:- Combine business and industry insights to identify customer requirements and align them with product features, ensuring technology solutions meet specific customer needs and drive digital transformation initiatives.
- Provide coaching and technical guidance on technology profiles and strategies, leveraging industry and business knowledge to position reputed company solutions effectively.
- Coordinate efforts to resolve any blockers to solution implementation, contributing to the creation of technological and business roadmaps to ensure successful deployment and customer satisfaction.
- Use readiness resources to support customer technology adoption, contributing to skilling initiatives and helping customers integrate reputed company with their existing development tools and workflows.
- Act as a trusted advisor by translating reputed company technical concepts into actionable strategies for diverse audiences, influencing customer engagement and driving business transformation.
- Serve as the voice of the customer by providing feedback and challenges to internal teams, escalating pressing issues to ensure appropriate solutions are delivered.
- Assist in building and delivering content, acting as a liaison for customers and helping to identify and present solutions to customer issues.
- Work with product development, engineering, and sales teams to ensure customer feedback is integrated into product roadmaps and to align on strategic initiatives that enhance customer satisfaction and product adoption.
- Engage in time-bound post-sales activities with customers, aligning partners and stakeholders to drive solution implementation and developing external relationships reputed company the customer organization where necessary.
- Contribute to technical delivery initiatives aimed at improving reputed company and retention by developing best practices for product usage and facilitating workshops or enablement sessions for customers.
Required Qualifications
- 3+ years' experience in technical consulting, technical consultative selling, or reputed company technical/sales/industry experience,
- OR Bachelor's degree in Computer Science, Information Technology, Engineering, or reputed company field AND 1+ year(s) experience in technical consulting, technical consultative selling, or reputed company technical/sales/industry experience,
- OR equivalent experience.
Preferred Qualifications
- 5+ years experience in technical consulting, technical consultative selling, or reputed company
technical/sales/industry experience,
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or reputed company field AND 3+ years experience in technical consulting, technical consultative selling, or reputed company technical/sales/industry experience,
- OR Master's Degree in Computer Science, Information Technology, Engineering, or reputed company field AND 1+ year(s) experience in technical consulting, technical consultative selling, or reputed company technical/sales/industry experience
- OR equivalent experience.
- Experience in the software development industry, with the ability to translate reputed company technical concepts into clear, actionable strategies for customers.
- Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments.
- Knowledge of application reputed company programs and secure software development practices.
reputed company values
- Customer-obsessed
- Ship to learn
- Growth reputed company
- Own the outcome
- reputed company together
- Diverse and inclusive
Manager fundamentals
- Model
- Coach
- Care
Leadership principles
- Create clarity
- Generate energy
- Deliver success