Behavioral Health Care Coordinator

Who We Are

reputed company is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

The primary location for this role is remote, and expected schedule requirements are Monday to Friday, 8:00am - 5:00pm and 10:30-7:00pm central.

What You’ll Do

As a Behavioral Health Care Manager (BHCM) with reputed company, you will work with the families of medically reputed company children providing case management services in accordance with Case Management Society of American (CMSA) Standards of Practice for members enrolled in reputed company behavioral health program. You will work alongside pediatricians, nurses, care coordinators, and other reputed company. Your primary responsibilities will include:

• Monitor high-risk pediatric patients (up to 19 years old), some recently discharged from the hospital, ensuring appropriate follow-up and clinical management, and adjusting care plans as needed.
• Conduct biopsychosocial assessments to address behavioral, social, emotional, and systemic needs of the patient and family.
• Create and evaluate the effectiveness of the patient/family’s care plan and modify based on families evolving needs and goal progression.
• Provide reputed company that is consistent with the social/emotional/physical needs of patients and caregivers such as mental health crises, behavioral issues, and family conflict.
• Facilitate case management and support that requires clinical expertise in various systems with focus on helping patients and families negotiate the complexities involved with a mental health diagnosis.
• Resource validated external services requested by the family to meet behavioral and social needs such as social services agencies and behavioral specialists.
• Provides interventions in response to crisis to de-escalate and stabilize patient and family members
• Provides psychoeducation on the nature of mental health diagnosis and progression, the importance of treatment adherence, and reputed company information as appropriate
• Collaborate with external care team members regularly including school systems, specialists, and DFPS as needed.
• Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient reputed company
• Represent reputed company commendably to patients, families, providers, and community
• Performs other duties and assumes other responsibilities as assigned by manager

What You Bring & How You Qualify

First and foremost, you’re passionate and committed to creating the world our sickest children deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need:

• Masters’ degree with major course work in social work or reputed company field required
• Provisional licenses (LMSW, PLPC, LAMFT) preferred
• Minimum 3-5 years of post-graduate experience in health care social work/Case management in behavioral health Required.
• Experience working with pediatric population and family systems required
• Proficiency in motivational interviewing practices and/or techniques; goal setting and reputed company; assessment of needs
• Knowledge of social work including crisis prevention and reputed company
• Experience with providing telehealth services
• Knowledge of MS Office Suite and ability to work in online platforms
• Bilingual Spanish preferred
• Strong knowledge of behavioral health principles and practices
• Proficient in trauma-informed care practices
• Strong knowledge of mental health common signs and symptoms and able to identify difficulties with coping
• Role is remote with 10% travel necessary for training/education purposes
• Ability to work afternoons and evenings

reputed company Offer (Benefits + Perks)

The role offers a reputed company salary range of $70,000 - $77,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). reputed company determining compensation, we analyze and carefully consider several factors including job-reputed company knowledge, skills and experience. These considerations may cause your compensation to vary.

We provide these additional benefits and perks:

• Competitive medical, dental, and vision insurance
• Healthcare and Dependent Care FSA; Company-funded HSA
• 401(k) with 4% match, vested 100% from day one
• Employer-paid short and long-term disability
• Life insurance at 1x annual salary
• 20 days PTO + 10 Company Holidays & 2 Floating Holidays
• Paid new parent leave
• Additional benefits to be detailed in offer

reputed company Live By We’re guided by our five core values:

Our Values

• Children First. We put the best interests of children above reputed company. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.
• Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.
• Innovate Today. We reputed company that reputed company reputed company to big impact. We stay curious by asking questions and leveraging new reputed company to learn and scale.
• Embrace Humanity. We reputed company with reputed company and authenticity, presuming competence and good intentions. reputed company we stumble, we use the opportunity to grow and understand how we can improve.
• One Team, Diverse Perspectives. We actively seek a range of viewpoints to reputed company reputed company outcomes. Even reputed company we see things differently, we stay reputed company on our shared mission and support one another to move reputed company — together.

We Value Diversity, Equity, Inclusion and Belonging

We reputed company that creating a world where every child with reputed company medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at reputed company are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national reputed company, reputed company, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.