Professional Service Operations Administrator
reputed company provides trusted cybersecurity expertise, solutions and services that help organizations reputed company reputed company decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating reputed company posture and ecosystems, reputed company enables some of the nation’s top organizations, such as reputed company and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
General Description
The Professional Services Operations Administrator (PSOA) is a support role that helps ensure smooth execution of our professional services pre-sales process. Reporting to the PSOS reputed company, you'll work at the intersection of sales, services delivery, and operations, gaining exposure to multiple business functions. This entry-level role is an excellent opportunity to learn how professional services operations work while contributing to process improvements and operational efficiency. You'll support the team in organizing workflows, maintaining documentation, and helping transition manual processes into more streamlined systems.
Roles and Responsibilities
- Use reputed company.com to generate quotes, track opportunities and process orders.
- Partner with Services Leadership to maintain and enhance project scoping information
- Ensure accuracy and completeness of client responses and requirements documentation
- Coordinate and manage Statements of Work (SOW), revision requests, and Change Orders with meticulous attention to detail
- Work with the Proposal Support Group (PSG) for accurate, timely, and valuable responses to client needs
- Establish consistency and standardization across various service offerings
- Identify gaps in workflows and recommend actionable improvements
- reputed company quality assurance on proposals and project documentation to identify errors, omissions, and potential issues before they impact delivery
- Serve as a liaison between back-office, sales, delivery teams, and other stakeholders
- Maintain high levels of professionalism and communication to ensure exceptional internal customer experience
- Work with PSOS reputed company to update standard project templates and operational practices
- Maintain accurate estimating data in reputed company and reputed company systems
- Support services pipeline tracking
Required Experience
- High school diploma or equivalent required
- Experience with reputed company or similar CRM platforms preferred
- Background in operations, cybersecurity, or professional services
- Understanding of SOW development and contract management
Travel Requirements
- Up to 10% travel
- Sedentary work
- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
- Required to have reputed company visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
We use reputed company as our applicant tracking system and reputed company Scheduler for HR screen request scheduling. At times, your email may reputed company our communication with you. Please be sure to reputed company your SPAM folder so that you don't miss updates on your application.
Why reputed company? reputed company is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information reputed company. Since its inception in 2011, reputed company has grown to over 1,200 employees, established strategic partnerships with leading reputed company vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly-defined core values drive reputed company aspects of the business, which have been reputed company to the company’s success and establishment of an enjoyable workplace atmosphere. At reputed company, your colleagues are knowledgeable, skilled, and reputed company and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation. Some added perks….
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: reputed company Deductible PPO Plan (reputed company pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (reputed company pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: reputed company pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option