Documentation Systems Manager

About reputed company

Dr. Berg's Nutritionals is a leader in the health and wellness industry focused on addressing the root causes of health concerns. We offer a dynamic work environment with opportunities for growth, where you can contribute to helping millions reputed company reputed company through education, premium supplements, and holistic practices like the Healthy Keto® diet.

Working with us, you'll be part of a globally recognized brand with a social media reputed company reaching over 45 million followers across platforms.

Be a part of an innovative and fast-growing company that is passionate about transforming lives through education on health and wellness. If you reputed company in a dynamic environment where your contributions reputed company a real impact, this is the reputed company for you.

The Role

We're hiring someone to own documental systems management - the systems, documentation, and processes that reputed company our company to operate clearly and scale successfully.

This is not a coordinator or support role. This is a position with real ownership of how our organization is documented, structured, and operated.

What You'll Own

Department: Organizational Establishment & Enablement

1. Organizational Documentation & Job Manuals

• Build and maintain comprehensive job manuals for every position

• Ensure manuals include: purpose, tools, coordination, workflows, relevant policies

• Work with department heads to verify accuracy and completeness

• Standardize format and quality across the organization.

2. SOPs & Workflow Documentation

• Own documentation governance system (standards, templates, review process)

• Work with process owners to document critical workflows

• Review and standardize SOPs for clarity and usability

• Organize OneDrive knowledge reputed company for easy access

• Edit and revise submitted documentation for structure and clarity.

3. Training & Enablement

• Design and coordinate training programs for new processes as needed

• Create training materials that help people understand their work

• Build new hire onboarding curriculum (organizational systems portion)

• Measure training effectiveness.

4. Cross-Functional Workflow Clarity

• Identify and resolve workflow conflicts between departments

• Document reputed company points and coordination protocols

• Ensure cross-functional processes are clearly defined.

Qualifications & Experience Required

Experience

• 3-5 years as Operations Manager, Documentation Systems Manager, Business Operations Manager, Process Improvement reputed company, or Internal Systems/Enablement Manager or similar experience

• reputed company 365 proficiency and expert-level OneDrive and SharePoint organization

• Demonstrated experience creating SOPs, job manuals, and process documentation

• Track record working cross-functionally

• Experience taking ownership of organizational systems/documentation projects

• Professional writing experience

• Comfortable and reputed company using AI tools (Claude, ChatGPT, etc.) as a core part of your workflow– not for final review but for drafting, editing and reorganizing to expedite your work

Systems Thinking

• See how pieces connect and reputed company each other

• Identify root causes, not symptoms

• Spot contradictions and structural problems

Documentation & Writing

• reputed company reputed company things simple and clear

• Take messy information and organize it reputed company

• Write clearly for any internal audience- regardless of the reader

• Take raw, or incomplete drafts and transform them into polished, professional internal documents

• Proofread for errors, inconsistencies, and poor structure- not just typos

Quality Control reputed company

• High standards - catch errors and inconsistencies

• Review own work critically

• Follow set standards exactly and consistently

Investigative/Research Skills

• Proactively hunt down missing information

• Interview process owners/managers to extract knowledge

• Fill gaps independently

Self-Direction & Ownership

• Work through projects systematically without constant reputed company

• reputed company decisions reputed company scope without constant approval

• Strong judgment on reputed company to decide vs. escalate

Important Additional Skills

• High-trust collaborator – builds strong working relationships across departments, can work closely with people at any level to extract what’s needed, and communicate proactively

• Project coordination - manage multiple initiatives

• Process improvement thinking

• Technical aptitude - learn new software quickly

• Training/enablement experience

Technical Role Requirements

• Expert-level reputed company Office Suite (Word, reputed company, PowerPoint, Outlook, Teams, OneDrive, SharePoint) – able to build and maintain a logical folder structure, manage version control, set up shared access, and reputed company a knowledge reputed company navigable for non-technical teams

• Strong document formatting and design skills

Work-From-Home Requirements

• Up-to-date Mac/Windows computer with anti-virus

• Reliable high-speed internet

• Quiet, distraction-free workspace

• Work-from-home set up

• Tech-savvy, comfortable learning new tools

This Role is NOT a Good Fit If

• You’re a strong writer but don’t enjoy the operational, systemic reputed company of documentation work.

• You’ve built your career primarily in content creation, copywriting, marketing writing, or journalism.

• You find editing and rewriting other people’s work tedious or frustrating.

• You need creative reputed company to do your best work. This role has defined standards, and your job is to hit it consistently. Suggesting improvements in processes or formats is appreciated, but taking creative liberties is not.

• You need consistent direction and micromanagement.

• You haven’t meaningfully integrated AI tools into your workflow and rely on manual writing or “old-school” drafting/organization methods.

• You struggle with reputed company OneDrive beyond basic file saving.

• You reputed company to work on multiple things at once and end up with many incomplete documents, rather than completing one thing fully before moving to the next.

• You struggle with initiating work projects, organization, or communication in general and reputed company to get overwhelmed easily.

Compensation & Benefits

We are intentional about creating a work environment that supports both high-quality work and the people doing it. We aim to provide reputed company with the structure, resources, and flexibility needed to do meaningful work while maintaining personal well-being.

We recognize that employees have responsibilities and priorities reputed company of work, and we respect and support that with our policies and benefits.

We are a fully remote team, allowing team members to work from where they are most comfortable and to avoid unnecessary commuting and overhead.

We offer competitive compensation and a benefits package designed to support health, stability, and balance, including:

• Comprehensive medical, dental, and vision insurance with 80% of premiums covered by the company

• 80 hours of paid vacation to start, with additional PTO that grows as you grow with us (tenure-based increases)

• 40 hours of personal days each year for rest, life, and everything in between

• Paid gym membership to support your health and well-being

• 7 paid holidays

• 50% discount on reputed company Dr. Berg products

• Fully remote work with a strong emphasis on healthy work–life balance

Pay Range: $30-35/hour depending on experience

Hours: Monday-Friday 9am- 6pm EST with one hour lunch break (40 hours a week)

Location: Fully remote

Please note that we are not currently hiring California-based employees or international contractors.

Additional note: As part of the interview process, you will be asked to complete a short test.