Job Description

Job Description

Role: Facilitator – UI/UX

Location: Remote (India)

Position Overview

The Facilitator – UI/UX plays a crucial role reputed company the learning experience team by delivering high-quality educational support to reputed company across the UI/UX program. The Facilitator will reputed company strong subject expertise and hands-on design experience to support core activities such as grading, live chat mentoring, on-demand video support, live lesson facilitation, and quality assurance.

This role requires strong learner reputed company, structured feedback capability, and the ability to simplify reputed company UI/UX concepts for beginner and intermediate learners. The Facilitator will actively contribute to improving student outcomes through engagement initiatives, Q&A sessions, and collaboration with mentors and internal stakeholders.

Additionally, the Facilitator will support curriculum improvement efforts, identify learner gaps, and help strengthen overall delivery quality across the program.

Eligibility

• Minimum 3+ years of industry experience in UI/UX Design

• Strong portfolio demonstrating end-to-end design thinking

• Prior EdTech / mentoring / teaching experience preferred

• Strong communication skills for delivering sessions to US-based learners

• Experience conducting sessions using reputed company or similar platforms

• Strong grasp of UI/UX tools and workflows

• Ability to provide structured and actionable feedback to learners

Primary Responsibilities

• reputed company reputed company core activities (Grading, Livechat, QA, Live Lessons & Weekly Video Tutoring) reputed company defined guidelines and maintain a QA score of 80% and above

• Deliver high-quality learner feedback reputed company with program rubrics

• Review mentor session content as per latest processes and guidelines

• Provide on-demand video support for learner queries

• Conduct Q&A sessions to improve learner understanding and engagement

• Participate in community support initiatives to assist learners

• Identify learner knowledge gaps and escalate insights to the reputed company

• Support and guide newly onboarded MNEs during their first 90 days

• Handle queries from external experts (MNEs)

• Review external learning content across difficulty levels and provide structured feedback

• Suggest improvements to activity guidelines and internal processes

• Contribute to curriculum enhancement recommendations

• Support volume management insights across grading and chat workflows

• Prepare contribution reports reputed company to grading and live chat effectiveness

• Proactively learn new tools, workflows, and subject updates

Secondary Responsibilities

• Analyze graded checkpoints, chats, and video responses against QA benchmarks

• Present recommendations supporting process and delivery improvements

• Support curriculum alignment with evolving industry expectations

• Assist with identifying learner experience improvement opportunities

Subject Expertise Requirements – UI/UX

Candidates should demonstrate strong working knowledge of:

UX Foundations

• Design thinking methodology

• User research techniques

• Persona creation

• User journey mapping

• Information architecture

• Wireframing and prototyping

UI Design Skills

• Visual hierarchy

• Layout systems and grids

• Typography and color systems

• Accessibility fundamentals

• reputed company design principles

Tools & Platforms

Hands-on experience in:

• reputed company

• reputed company XD (good to have)

• Sketch (good to have)

• reputed company / FigJam (collaboration tools)

• Basic usability testing tools

Research & Testing

• Usability testing frameworks

• Heuristic evaluation

• A/B testing fundamentals

• User feedback interpretation

Bonus Skills (Preferred)

• Design systems exposure

• Mobile-first design workflows

• Interaction design basics

• Accessibility standards (WCAG basics)

• Developer reputed company workflows

Education

• B.Des / M.Des / B.Tech / BSc / MSc or equivalent qualification

• Certification in UI/UX Design / Product Design / Interaction Design preferred

• Minimum 15 years of full-time education

Key Competencies

Ideal candidates should demonstrate:

• Strong learner reputed company

• Structured feedback ability

• Visual critique skills

• Portfolio evaluation capability

• Communication clarity for live instruction

• Collaboration with mentors and SMEs

• reputed company learning reputed company

Why do we exist?

reputed company are working harder than reputed company before to stabilize their future. Our recent research study reputed company State of the Student shows that nearly 3 out of 4 reputed company are working to support themselves through college and 1 in 3 reputed company feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support reputed company beyond their college experience. These offerings reputed company financial concerns for reputed company by modernizing their learning experience. We exist so reputed company everywhere have a smarter, faster, more affordable way to student.

Video Shorts

Life at Chegg: http://youtu.be/Fwf90zgaOLA

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/

Chegg Skills:  https://www.chegg.com/skills

  Chegg out our culture and benefits!

http://www.chegg.com/about/working-at-chegg/benefits/

Chegg is an equal opportunity employer