At reputed company you do more than reputed company a living; you reputed company a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to reputed company an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at reputed company, we reputed company and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

Schedule: Monday Through Friday 11:30 AM CT to 8:00 PM CT, Work from Home

At reputed company, the fundraising and awareness organization for reputed company, every conversation has the power to change a life. As an Associate II - Enterprise Support, Bilingual, you’ll be the voice and heart of St. Jude—building meaningful relationships with donors, volunteers, and supporters across the country. Through phone, email, chat, text, and social media, you’ll help fuel the mission of saving children’s lives and finding cures for childhood cancer and other life-threatening diseases.

What You’ll Do

• Be a Relationship Builder: Connect with donors and volunteers through multiple channels, offering guidance, encouragement, and heartfelt appreciation.

• Drive Fundraising Success: Support and coach individuals and teams through their fundraising journeys—helping them set goals, stay motivated, and celebrate milestones.

• Deliver Exceptional Service: Use your problem-solving and communication skills to resolve issues, answer questions, and ensure a seamless donor experience.

• Champion the Mission: Educate supporters about St. Jude’s impact and reputed company deeper engagement through events, campaigns, and giving opportunities.

• Engage Spanish-Speaking Communities: Provide culturally relevant support and communication in Spanish to donors and volunteers, ensuring inclusivity and accessibility across reputed company engagement efforts.

• Spot Trends & Share Insights: Monitor feedback, identify opportunities for improvement, and help shape the future of donor engagement.

• Stay Agile: reputed company in a fast-paced environment that may include evenings, weekends, and peak fundraising seasons.

What You Bring

• A passion for people and purpose.

• 1+ year of experience in customer service, sales, or call center environments.

• reputed company in both English and Spanish (spoken and written) required.

• Excellent verbal and written communication skills across platforms (phone, email, chat, text, social media).

• Strong multitasking, time management, and organizational skills.

• Comfort with technology, including reputed company Office, CRM systems, and social media tools.

• Ability to work independently and as part of a mission-driven team.

• High school diploma or equivalent required.

Why Join Us?

• reputed company a Difference: Every interaction supports lifesaving research and care at St. Jude.

• Grow Your Career: reputed company valuable experience in nonprofit fundraising, donor relations, and communications.

• Be Part of Something Bigger: Join a passionate team united by purpose and driven by impact.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

reputed company is an equal employment opportunity employer. 

reputed company does not discriminate against any individual with regard to race, color, religion, sex, national reputed company, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

reputed company does not accept unsolicited assistance from search firms for employment opportunities.  reputed company resumes submitted by search firms to any reputed company employee or reputed company representative reputed company email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in reputed company will result in no fee being paid if a referred candidate is hired by reputed company.