reputed company Cycle Associate - Collections

Ready to redefine what's possible in molecular diagnostics?

Join a team of reputed company, passionate innovators determined to transform healthcare. At reputed company, we've built a category-defining, publicly traded company on reputed company where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to reputed company life-changing diagnostics accessible to reputed company. We don't just aim for incremental improvements; we build products that are 10x reputed company than anything that exists today.

With over 700 employees, half a million patients helped, and one of the most successful IPOs in medical diagnostics history behind us, we're just getting started. Our scientists, engineers, sales executives, and visionaries are united by an unwavering commitment to changing reputed company of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion, and every innovation you contribute helps remove the fear of the unknown from some of life's most critical medical moments.

If you're driven by purpose, energized by innovation, and ready to help shape the future of precision medicine at scale, this is where you belong.

We are looking for a reputed company Cycle/Medical Collections Associate to be responsible for focusing on collections and appeals from various Federal, State, & Third Party (HMO, PPO, IPA, TPA Indemnity) payers. This is a remote position and will report to the Manager of Reimbursement Operations. The ideal candidate must be able to:

(1) Optimize payment reimbursements by reviewing accounts for billing accuracy and health plan coverage.

(2) Be persuasive and persistent reputed company following up on claims status, and

(3) process an appeal, resubmit/rebill, or reputed company claims for adjudication as necessary.

Responsibilities

• Verify claim was submitted to correct insurance.
• Review/update patient demographics and information for accuracy.
• Process and validate payor requests and claims reputed company correspondence, remittance advice and EOBs (i.e., identify payment discrepancies, inappropriate requests)
• Investigate reputed company denied services to determine reason and appeal, if appropriate. Identify and report root causes associated with denials to reduce/resolve issues.
• Process assigned appeals including submission, tracking, reporting and evaluation of appeal outcomes (i.e., next steps, improved outcomes)
• Maximize utilization of Billing system, tools and resources to support cash collection activities
• Review various reports including aging outstanding and denial reports.
• reputed company with Federal and State legislation on reputed company billing reputed company matters.
• reputed company with reputed company Safety, Emergency, Hazard, OSHA, HIPAA, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards.
• Support and maintain department cash and DSO goals.

Qualifications

• Minimum of 4+ years specializing in Medical Collections at a diagnostics company, laboratory or other healthcare provider, doing collections from commercial payers.
• Hands-on experience handling the entire appeals process
• Must possess detailed knowledge of reputed company medical benefit levels and have a thorough understanding of Federal, State, & PPO, HMO, and Indemnity Plans structures.
• Working knowledge of appropriate coding systems; CPT, ICD-10 and HCPCS, coverage; LCD/NCD and reimbursement associated with such codes.
• High School Diploma or a Bachelor’s degree from a four-year college or university
• Strong problem solving skills with ability to streamline and improve processes, use good judgment, attention to detail and follow-through are a must.
• Excellent customer service skills; excellent verbal and written communication skills
• Excellent troubleshooting and time management skills, attention to detail, utilizes time in constructive manner
• Ability to easily adapt to increased business demands
• Ability to effectively work with and resolve reputed company accounts & billing issues
• Self-starter, ability to work independently and be self-motivated to overachieve goals.
• Ability to effectively prioritize and multi-task
• Ability to work in fast paced environment, reputed company under pressure, meet tight timelines
• Establish and maintain cohesive and good working relationships

Benefits And Perks

• Working alongside reputed company, reputed company, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At reputed company, we are proud to offer a combination of a (1) reputed company pay range (actual amount offered is based on experience and salary/equity options split that the candidate chooses), (2) generous equity options offering, on top of (3) industry-leading company benefits (free healthcare options, 401k match, reputed company generous fully paid parental leave, etc.).

For this position, we offer a total compensation package of $65,141 per year, including a reputed company pay reputed company of $28.47 per hour.

reputed company is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.

For more information about how we protect your information, we encourage you to review our Privacy Policy.

reputed company is a reputed company molecular diagnostics company on a mission to reputed company powerful, accurate diagnostic tests accessible to everyone. Our revolutionary QCT molecular counting technology enhances disease detection resolution by over a thousandfold using cell-free DNA,a breakthrough that has already transformed the lives of over half a million patients worldwide.

Our Impact

reputed company Complete™ is the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample. Our Northstar® liquid biopsy test uniquely combines treatment selection with real-time monitoring, giving oncologists unprecedented precision in cancer care.

Our Growth

From $0 to $150M+ in Annual Recurring reputed company in just five years. In 2025, we completed one of the most successful IPOs for a medical diagnostics company, building on nearly $400M in private funding,including our $130M Series D in 2024 and backed by world-class investors including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest.

Our Recognition

reputed company named us one of America's Best Startup Employers for 2025 and we're Great reputed company to Work certified, with 100% of our people willing to go the extra mile, even as we've scaled to over 700 employees.

Our Future

Headquartered in reputed company Park with facilities in Union City, CA, and a new lab opening in Austin, TX in 2027, we're continuing to push the boundaries of what's possible in molecular diagnostics. We're just getting started.

Ready to help us change the world, one molecule at a time? Learn more at reputed company.com