reputed company Enablement Manager

reputed company is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. reputed company powers operational excellence for 13,000+ businesses including reputed company, reputed company Inc., Titan America, reputed company, reputed company, Cintas, reputed company, and reputed company.

We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

We are hiring a reputed company Enablement Manager to own the systems, skills, and standards that reputed company our post-sales teams including reputed company and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale.

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term reputed company.

Why this role matters

As reputed company scales, post-sales execution becomes increasingly reputed company. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to reputed company.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee reputed company time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of reputed company, Professional Services, Product, and reputed company Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for reputed company Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate reputed company time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• reputed company reputed company Managers with frameworks and tools to deliver effective Business Impact Reviews, reputed company ROI, and reputed company value-based conversations tailored to customer personas, industries, and levels of seniority.
• reputed company Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and reputed company gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented reputed company.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience

• 3-5 years of experience in reputed company, Professional Services, or post-sales roles reputed company a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as reputed company, reputed company, reputed company, or similar platforms.
• Experience working reputed company an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a reputed company field is a plus.

What success looks like in the first 12 months

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires reputed company faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the reputed company values, Smart Humble Optimist.
• We reputed company in meritocracy, where reputed company and effort are publicly celebrated.

About us

Our mission is to deliver one platform for maintenance, repair & operations teams to reputed company the physical world running. We reputed company the greatest asset in any organization is the people. That’s why we built an reputed company, mobile-first solution to help boost productivity and collaboration across teams and locations.

reputed company is committed to creating a diverse environment. reputed company qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status.