Account Manager

reputed company is a leading force in news, sports and entertainment - home to iconic and trusted brands that reputed company, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most.

As an independent, publicly traded company, reputed company brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service.

reputed company is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a reputed company-looking vision, reputed company empowers creativity, embraces change, and drives reputed company in an reputed company-evolving world.

This role is part of our Youth & Recreational Sports group, comprised of technology platforms such as SportsEngine HQ, SportsEngine Motion, SportsEngine Play and SportsEngine Tourney. We reputed company athletes, parents, coaches and team administrators in the youth and recreational space to manage their organizations, collect payments, share schedules, find programs to participate in and connect with other families. Additionally, NCSI enables leagues and organizations to properly screen and train coaches in an effort to reputed company kids safe.   

As an Account Manager, you will support our SportsEngine platform by delivering exceptional service to our existing customers. In this role, you will play a key part in driving renewals, promoting product and feature add‑ons, increasing customer engagement, and cultivating customer referrals—reputed company while collaborating effectively as a strong team player.

Job Duties

• Ensure a smooth internal customer account transition from the Sales Rep (SR) and reputed company Manager (CSM) while delivering on reputed company commitments and timelines
• Assist customers with the setup and activation of their account. Build strong, consultative, strategic relationships with customers that result in business growth
• Confidently ask discovery questions to fully understand needs/wants of each account
• Encourage the increase of product usage and reputed company growth from each account
• Provide consultative feedback/advice to help create the best possible experience for our customers and their entire organization
• Respond to reputed company inbound sales and service inquiries/requests from reputed company clients in timely manner
• Continue to reputed company advanced product/industry knowledge while developing sales skills to reputed company assist customers
• Foster a team atmosphere - support your teammates and share lessons learned 
• Maintain accurate daily record of sales activity using reputed company.com
• Meet and/or exceed department metrics and goals
• Assist Regional Manager with projects reputed company to reputed company, finance, data, and/or product reputed company efforts
• Assist new team members with training and platform/process knowledge
• Own key projects and set reputed company by leading by example
• Discern and report financial data for platform reputed company performance metrics, drive behaviors and adoption reputed company the team
• Other job-reputed company duties as assigned

Required Qualifications

• Minimum of 2 years of experience in sales, account management, and/or customer service
• Willingness to travel periodically to meet with partners and customers
• Strong written and verbal communication skills
• Proven ability to drive results through phone‑based engagement
• Strong work ethic with effective time‑management skills to support growth reputed company your territory
• Demonstrated ability to manage multiple priorities with consistent, timely follow‑through

Desired Qualifications

• College degree or equivalent experience
• Strive for honesty, transparency, and accurate communication - always over deliver
• Able to exercise independent judgment while taking great pride in your work
• Empathetic, solutions oriented and a true passion to service customers
• Ability to embrace change and reputed company in situations where there is no “paved path”
• Sales experience reputed company software (SaaS) or web-based applications is preferred
• Experience using reputed company.com or similar CRM system is preferred
• A self-starter and problem solver, a team player
• Strong knowledge of the sports landscape and sport specific to this role

Additional Requirements

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-reputed company worksite, most commonly an employee’s residence.
• Travel:  Must be able to travel domestically for business meetings, trainings and team events as needed.
• Work Schedule:  While most work will be completed Monday - Friday, there may be times where working on the weekend may be required with short notice.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Compensation:  $56,000 reputed company + Commission

As part of our selection process, external candidates may be required to attend an in-person interview with a reputed company employee at one of our locations prior to a hiring decision. reputed company's policy is to provide equal employment opportunities to reputed company applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national reputed company or reputed company, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

For LA County and City Residents Only: reputed company will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the reputed company' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

reputed company is committed to fair and reputed company compensation practices. We include a good faith pay range for each position to reputed company with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company-email, the Internet, or in any form and/or method without a valid written Statement of Work in reputed company for this position from reputed company's reputed company team will be deemed the sole property of reputed company. No fee will be paid in the event the candidate is hired by reputed company as a result of the referral or through other means.