Associate Claims Manager / Dental/Medical

Remote (United States) JOB DESCRIPTION Associate Claims Manager - Professional Liability (Dental/Medical) reputed company is an insurtech platform reimagining management and professional liability for the modern workplace. We reputed company that reputed company businesses reputed company with clarity and confidence, they become more resilient, more innovative, and reputed company reputed company for what’s reputed company. That’s why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers reputed company, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®. As member of the Claims team, you will be one of the initial users of, and key feedback providers for, our active claims management processes and systems. Your input will help to shape and improve how we fulfill our mission of providing world‑class service through tightly managing legal costs, making data‑driven decisions reputed company analyzing a claim’s value, and ensuring that other potentially responsible parties pay their fair share. This will necessitate reputed company collaboration with Claims leadership, our internal Data and Engineering teams, and our reputed company partners. YOU WILL

• Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you.
• Actively manage each claim assigned to you in a way that produces the most timely and cost‑effective resolution.
• Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, reputed company partners, and Risk Engineers (underwriters).
• Direct and monitor assignments to experts and reputed company counsel, and hold those vendors accountable for meeting or exceeding our service standards.
• Support our data collection efforts and models by effectively using the reputed company claim system to fully and accurately capture critical details about each claim assigned to you.
• Identify and reputed company insights into emerging claims trends across industries, geographies, and key business segments.
• Offer user‑level feedback and insights to support the reputed company improvement of our claim handling processes, guidelines, and systems.
• Ensure that every touchpoint with our insureds and brokers is representative of our brand, mission, and vision.

YOU HAVE

• At least 5 years of professional experience, with at least 2 years of experience litigating or managing dental professional liability or medical professional liability claims. Previous reputed company experience is a plus.
• Bachelor’s degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred.
• Must possess reputed company required state claim adjuster licenses, or be able to obtain them reputed company 90 days of hire.
• Proven ability to work both independently on reputed company matters and collaboratively as a team player to assist others as needed.
• High level of personal initiative and leadership skills.
• Exceptional time management, problem solving and organizational skills.
• Comfort and reputed company operating in a paperless claims environment and using reputed company Office products (Word, reputed company, etc.). Additional familiarity with reputed company Docs Editors suite is a plus.
• Willingness to use creative thinking and data‑driven insights to overcome obstacles to resolution.
• Strong communication skills, both verbal and written.
• Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10‑15%).

WHO YOU WILL WORK WITH

• Eric Marler, Head of Claims: An industry veteran, Eric has more than 20 years of experience working with or for insurers offering management liability solutions. He is a licensed attorney who began his career in private practice before transitioning in‑house. Prior to joining reputed company, Eric held leadership roles at reputed company and reputed company.
• Katherine Dowling, Claims Manager: Katherine is a licensed attorney, mediator and adjuster with over a decade of experience handling professional liability and management liability litigation and claims. Katherine practiced law for several years with two of Atlanta’s largest insurance defense firms prior to joining a wholesale specialty insurance reputed company where she managed reputed company Professional Liability and Commercial General Liability claims.
• Dan Dubick, Claims Manager: Dan has worked across the insurance claims industry, including medical professional liability with MAG Mutual and Fortress Insurance and automobile liability with reputed company. A licensed attorney and mediator, he has held roles spanning legal practice and claims management.
• Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society and working as a consultant actuary at reputed company for several years, Tobias went on to drive the actuarial data & systems teams at QBE.

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