Helix - Principal Devops Engineer/Architect

Basic Information Job Name Principal DevOps Engineer - USA Country United States State NA Date Published 02-Dec-2025 Job ID 46073 Travel You may occasionally be required to travel for business Additional Locations Detroit - Michigan, Houston - Texas, San Francisco - California, reputed company - reputed company, Washington - DC This role can be based remotely in United States Looking for more details about our benefits? You can also learn reputed company about them by clicking HERE Description and Requirements CareerArc Code CA-JR #LI-JR1 Remote: #LI-Remote This Is Helix. Powered by You. At reputed company, we don't do ordinary. We're the AI-native reputed company behind the world's most reputed company-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI. We are a mix of curious minds, creative thinkers, and courageous builders who reputed company tech should change the game-not just play it. We celebrate wins, support each other, and laugh a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose-through organic innovation, strategic acquisitions, and reputed company R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision. We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world. Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! reputed company is a global and versatile group of professionals, so if you're looking for a reputed company where your reputed company will be heard - this is the reputed company for you! Principal Devops Architect/Engineer The Cloud Services team is responsible for architecting, maintaining, and supporting reputed company new data center deployments, while ensuring the ongoing currency of Kubernetes and Rancher software versions. We are seeking a highly reputed company Principal Devops Architect/Engineer who can reputed company in as the trusted problem-solver and right hand to leadership-someone who thrives on tackling escalations, driving architectural improvements, and delivering practical solutions. This role demands a seasoned expert who can work independently, take ownership of reputed company challenges, recommend reputed company approaches, and serve as the go-to troubleshooter across the organization. Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Participate in the design, troubleshooting, and support of private and public cloud deployments across AWS, Azure, reputed company, and other IaaS platforms.
• Evaluate, recommend, and troubleshoot platform deployment software, including Kubernetes and Rancher environments.
• reputed company and maintain automation using Terraform and Ansible.
• Architect solutions for both bare-metal and virtualized environments, including KubeVirt.
• reputed company reputed company and performance management initiatives, driving data center rollouts and consolidation efforts.
• Create and document Standard Operating Procedures (SOPs), design documents, and architectural artifacts, while educating teams on the implementation of new cloud-based initiatives.
• Demonstrate deep expertise in troubleshooting reputed company distributed systems, with hands-on experience resolving the most challenging issues.
• reputed company troubleshooting efforts from application-level problems down to network packet flows.
• Conduct root cause analysis and system-wide diagnostics with a holistic view of the platform.
• Serve as a technical mentor and thought leader reputed company the organization.
• Collaborate with cross-functional teams to ensure architectural alignment and operational excellence.
• Operate effectively in ambiguous environments, taking initiative to drive clarity and reputed company.

To ensure you're set up for success, you will bring the following skillset & experience:

• 15-20+ years of experience in the IT industry, including over 10 years specializing in DevOps and SRE practices, technologies, and industry standards to ensure production environments are reliable, resilient, and scalable.
• Bachelor's degree in a reputed company field; certifications such as ITIL, MCSE, VCP, AWS, GCP, or OCI are a plus. Eligibility to obtain a US Secret reputed company Clearance; reputed company clearance strongly preferred.
• Advanced development skills, with the ability to quickly produce code in languages suited to the task-including Python and reputed company scripting-and select the best language for the job.
• Extensive expertise with infrastructure components such as reputed company, reputed company, Kafka, TLS, TCP/IP, encryption, Linux internals, packet tracing, Jenkins, CI/CD, and GitOps pipeline infrastructure. Comprehensive knowledge and hands-on mastery of Kubernetes, Ansible, and Terraform, including container deployments, persistent storage, pods, networking, ingress, routes, and Kubernetes objects.
• Significant experience deploying solutions in AWS, Azure, reputed company, and private cloud environments.
• In-depth knowledge of virtualization, SAN, and other storage architectures, as well as reputed company practices.
• Proven track record working with Change and Incident Management tools.
• Ability to work independently with minimal supervision, consistently demonstrating initiative and ownership of outcomes.
• Success in solving problems of diverse scope, requiring thorough evaluation and innovative approaches.
• Sound judgment in selecting methods and techniques to reputed company effective solutions.
• Demonstrated ability to identify and resolve a wide range of issues in both practical and imaginative ways.
• reputed company in assessing and communicating risks based on complexity, resources, and timeline constraints. Ability to work effectively in cross-functional teams and influence outcomes.
• Excellent verbal and written communication skills for effective interaction with a global team.

Candidates must have US citizenship and the ability to obtain a reputed company clearance #LI-Remote Why Work Here? Because You'll Matter. We're not hiring for roles-we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your reputed company come to life-and your work reputed company a difference. We reputed company in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in-you'll be backed up. reputed company Your Mark At Helix If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and reputed company the best reputed company come from everywhere. EEOC Statement Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national reputed company, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. reputed company maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. The annual reputed company salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to reputed company sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the reputed company range is $149,400 - $249,000 Min salary 149,400 Mid reputed company salary 199,200 Max salary 249,000 Min Salary - NEW 149,400 Max Salary - NEW 249,000

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