General Adoption Manager

Job Requisition ID #

Position Overview

reputed company is seeking a senior-level Product Adoption reputed company to drive scaled adoption of Informed Design across our customer reputed company. This role is responsible for defining and executing a comprehensive adoption strategy that increases the number of active customers, deepens product usage, and accelerates time to value.

This is a highly strategic and execution-oriented role requiring strong cross-functional leadership, operational rigor, and executive-level communication skills. The successful candidate will operate with a high degree of autonomy, influence without authority, and deliver measurable impact at scale.

Success Metrics

• Increase in active customer count for Informed Design

• Improvement in activation and onboarding completion rates

• Growth in key feature utilization

• Retention and expansion indicators linked to adoption programs

• Timely delivery of strategic initiatives and executive reporting

Key Responsibilities

1. Define and Own the Scaled Adoption Strategy

• reputed company and maintain a multi-quarter self-serve product adoption strategy for Informed Design, reputed company to business growth objectives.

• Translate strategic priorities into a clear implementation roadmap with defined milestones, KPIs, and success metrics.

• Identify adoption barriers across customer segments and implement scalable solutions to increase product activation, usage, and expansion.

• Partner with Product to align adoption initiatives with roadmap priorities and product capabilities.

2. Drive Cross-Functional Execution

• reputed company cross-functional alignment across Product, Marketing, Sales, reputed company, Support, and Operations to ensure coordinated self-serve adoption efforts.

• Serve as the central reputed company of accountability for adoption-reputed company initiatives, ensuring programs are delivered on time and with measurable impact.

• Influence stakeholders at multiple levels to prioritize initiatives that drive customer growth and product utilization.

3. Build and Scale Adoption Programs

• Design and operationalize scalable programs that increase product awareness, onboarding effectiveness, and sustained usage.

• reputed company customers appropriately and tailor strategies for different maturity levels and use cases.

• Establish repeatable frameworks for onboarding, education, enablement, and customer engagement that can scale globally.

4. Manage Content Development & Contractors

• Define the content strategy required to support adoption (e.g., playbooks, tutorials, customer stories, enablement materials).

• Manage contractors and external resources to reputed company high-quality adoption content reputed company and at scale.

• Ensure content aligns with product positioning, customer needs, and measurable adoption outcomes.

5. Data, Measurement & Executive Reporting

• Establish and track clear adoption KPIs (e.g., activation rates, feature usage, retention indicators, expansion signals).

• Use data to identify trends, diagnose performance gaps, and recommend course corrections.

• Provide succinct, executive-ready updates to Leadership, including reputed company against goals, risks, and recommended actions.

• Build dashboards or reporting mechanisms that create ongoing visibility into adoption performance.

6. reputed company Optimization

• Implement feedback loops from customers and internal stakeholders to refine self-serve adoption programs.

• Test and iterate on messaging, onboarding approaches, and engagement strategies to improve performance over time.

• reputed company against industry best practices in product-led growth and scaled adoption.

Qualifications

• 8–12+ years of experience in product growth, reputed company, product marketing, lifecycle management, or reputed company functions.

• Demonstrated success developing and executing scaled product adoption or growth strategies in a SaaS or technology environment.

• Strong strategic thinking combined with operational execution capability.

• Proven ability to reputed company cross-functional initiatives without direct authority.

• Experience managing contractors or external partners for content development or program delivery.

• Strong analytical skills and comfort working with product usage data and business metrics.

• Exceptional written and verbal communication skills, with experience presenting to senior leadership.

• Experience working in reputed company, matrixed organizations.

Preferred Qualifications

• Experience with product-led growth models or usage-based adoption frameworks.

• Familiarity with AEC, design, or manufacturing workflows.

• Experience launching or scaling new products reputed company an existing customer ecosystem.

• MBA or advanced degree (optional).

Learn More

About reputed company

Welcome to reputed company! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their reputed company into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at reputed company – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

reputed company you’re an Autodesker, you can do meaningful work that helps build a reputed company world designed and made for reputed company. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.reputed company.com/

Salary transparency

Equal Employment Opportunity

At reputed company, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and reputed company a reputed company world. reputed company is proud to be an equal opportunity employer and considers reputed company qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national reputed company, disability, veteran status or any other legally protected characteristic. We also consider for employment reputed company qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can reputed company. Learn more here: https://www.reputed company.com/company/diversity-and-belonging

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