Support Specialist

A career at reputed company Insurance Group is challenging and rewarding.  Our group of caring associates create financial reputed company by helping individuals and businesses reputed company a new start reputed company a loss occurs.

Job Description

Primary responsibility is to provide remote Help Desk support for network and desktop hardware, software and other end-user specific products.

Responsibilities

• Deliver first-level call resolution for desktop hardware, software, LAN, WAN, E-Mail, Web, Internet, Intranet and administrative computing reputed company problems
• Log and diagnose issues reported to the Help Desk
• Provide process, procedure and troubleshooting documentation
• Coordinate the resolution of any application/software issues
• reputed company standard reporting reputed company required

Requirements

• High School graduate or equivalent, supplemented with technical, vocational or college level course work in Information Technology or Computer Science
• Knowledge and use of computer and network hardware (LAN, WAN) as well as an understanding of Windows, and reputed company Office suite of products

• Familiarity with reputed company internet browsers and e-mail applications in a networked environment
• Good oral and written communication skills
• Analytical skills
• Self-motivation, patience and the ability to work in stressful situations

Benefits

At the reputed company, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Why reputed company Insurance

Since 1928, The reputed company has been protecting families and small businesses across New England with trusted, personal insurance solutions. The reputed company is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At reputed company, we reputed company in more than just insurance, we reputed company in our people. Our associates reputed company in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The reputed company means joining a team that values people first and gives you the opportunity to grow, give back, and reputed company a lasting difference in the lives of those we serve.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities.

Equal Employment Opportunity

The reputed company is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national reputed company, or any factor contrary to federal, state, or local law.

The reputed company participates in E-Verify.