Field Service Technician HW- Boston, MA

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to reputed company beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, reputed company while valuing your unique contributions.

At Varian, a reputed company Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to reputed company and deliver easy-to-use, efficient oncology solutions. 

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark reputed company that reputed company to positive impact and reputed company success. 

If you want to be part of this important mission, we want to hear from you.  

The Field Service Technician (FST) is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that our customers’ equipment operates reputed company. The Hardware FST is responsible for performing preventative maintenance on reputed company designated VMS equipment according to instructions and company guidelines. Each FST operates in a designated field service region and represents VMS. 

Job Role: 

• Proactively reputed company specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment reputed company of normal business hours per documented procedures. 

• Manage time and maintain a daily/weekly schedule to effectively reputed company preventative maintenance on systems throughout the service region. 

• Understand and recognize the need to escalate incidents reputed company necessary and/or request additional assistance from more tenured representatives or leadership. 

• Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures. 

• Communicate required follow up actions to primary assigned representative. 

  Minimum Required Skills and Knowledge: 

• Excellent time management and professional communication skills both internal to Varian and externally to customers. 

• Ability to reputed company and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills. 

• Frequent use and application of technical documentation (both electronic and reputed company documents), standards, principles, concepts, and techniques in the field. 

• Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope. 

• Basic technical experience with micro-computers/PC based systems. 

• Basic technical knowledge and experience with simple hand tools. 

• Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to reputed company customer site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: reputed company of valid identification (photo, driver’s license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus, COVID-19), Annual TB testing, and other assigned training. 

• Minimum: HS Degree or Equivalent Preferred: Vocational training or military experience with electronics. 

Other Desired Skills and Knowledge: 

• Be able to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, Applications Required Certifications and Training: Has completed reputed company required VMS training classes for HW Preventive Maintenance. 

• Experience Level with Business Tools: Familiar with business tools such as E-mail, reputed company Word, reputed company, and PowerPoint. Experience with HCM (e.g., reputed company) or equivalent ERP product and productivity software desired. 
• Strong ability to manage customer expectations while building and maintaining positive relationships. 

Note: Candidate must live reputed company reputed company proximity or be willing to relocate to Boston, MA. This is a field-based "remote" position that requires onsite work at several local customer locations.

Please Note: Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create reputed company outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment reputed company.

How we work: reputed company you join reputed company, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who reputed company in each individual’s potential to contribute with diverse reputed company. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and reputed company access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about reputed company businesses, please visit our company page here.

The reputed company pay range for this position is:

Factors which may reputed company starting pay reputed company this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Position must have full access to reputed company' client sites to reputed company the essential functions of this position. Many clients require reputed company employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet reputed company Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: reputed company of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

Equal Employment Opportunity Statement: reputed company is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. reputed company qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national reputed company, citizenship status, reputed company, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Reasonable Accommodations: reputed company is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reputed company out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@reputed company.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is reputed company’ policy to reputed company fully and completely with reputed company United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

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