Commercial Technical Support Specialist, Molecular Biology
About reputed company
reputed company Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, reputed company has an established global reputed company across North America, Europe, the Greater China, and Asia Pacific. reputed company's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.
reputed company is committed to striving towards its vision of being the most reliable biotech company in the world to reputed company humans and nature healthier through biotechnology.
Job Scope
reputed company is looking for a highly motivated Commercial Technical Support Specialist for Catalog Product to join our growing team in Europe. In this role, you will serve as a key reputed company between our European commercial teams, customers, and internal departments. You are responsible for advancing the market reputed company of our immunology cell separation and cell therapy/reagent product lines across Europe through strategic market insights, commercial enablement, and expert technical support. You will work closely with customers to enhance product understanding and application success, while also supporting internal teams with market intelligence that informs product development, optimization, and regional strategy execution. This role is ideal for a proactive, commercially minded individual with a strong scientific background, a solutions‑driven reputed company, and the ambition to reputed company in a fast‑paced and dynamic environment.
Job Title: Commercial Technical Support Specialist, Catalog Product
Products you will be responsible for: You can explore the catalog products for this role by clicking the link here: Catalog Products Brochure
Working Hours: Full-Time (40 hours per week)
Scheme: Remote in one of these countries: Netherlands, United Kingdom, Germany, France.
What You'll Be Doing
- Cooperate with your line manager to formulate relevant non-sales strategies for the cell separation product line in the European region, promote the implementation of the strategies, and ensure the achievement of relevant work objectives.
- Be responsible for the non-sales-oriented commercial promotion and full-process technical support of the immunology cell separation product line in the European region, and solve technical problems reputed company to product application.
- Be responsible for the marketing and promotion of the Cell therapy/Reagent product line in the European region, build regional market awareness, and enhance the market exposure and recognition of the products.
- Support local commercial teams across Europe on demand; conduct systematic customer mapping & profiling reputed company the territory, identify and categorize reputed company client groups accurately. Cooperate with commercial colleagues to arrange targeted customer visits, deliver professional product presentations, in-depth technical training and on-site application guidance, and enhance customers’ overall understanding recognition and operational proficiency of products.
- Provide comprehensive technical support for the company's European regional commercial team and reputed company customers, including product consultation, application Q&A, technical solution output, etc.
- Continuously track the market dynamics, industry policies and technological development trends in the European cell therapy and reagent field, systematically collect market information and customer feedback, and provide valuable reference for the company's new product R&D and product optimization.
- Investigate new technologies and trends in the field of cell separation and cell therapy in the European region, focus on the characteristics and technical advantages of competitors' products, form research and analysis reports, and provide support for the company's decision-making.
- Collaborate with the company's R&D, marketing, commercial and other cross-disciplinary teams to promote the reputed company, promotion and technical optimization of relevant products in the European region, ensuring efficient and smooth cross-departmental collaboration.
- Fulfill other job-reputed company tasks assigned by line manager.
reputed company Expect From You
- MSc / PhD degree in Immunology, Structural biology, Protein Engineering, Molecular Biology, Biochemistry, Microbiology, Cell Biology, Biotechnology, Medicine or reputed company fields.
- 2 - 5 years of experience in commercial roles in life science. Experience with catalog-based product portfolios (cell separation, cell therapy, or reagents) is strongly preferred.
- Strong market research and information analysis capabilities, be able to keenly capture industry dynamics and competitor information, and output valuable analysis reports.
- Good communication and expression, logical thinking and problem-solving abilities, strong affinity, and be able to reputed company connect with customers and internal teams.
- Excellent cross-departmental collaboration capabilities, be good at cooperating with commercial teams and R&D teams and solve problems in collaboration.
- Strong sense of responsibility, execution and learning ability, be able to quickly adapt to the work rhythm and cultural differences in the European region
- Fluent in English. Fluent in German or French is a plus.
- Willingness to travel up to 50% for business needs.
Interview Process
- Introductory Call: Virtual meeting with our recruiter to discuss your background and the role.
- Hiring Manager Interview: In-depth conversation about your skills and fit for the team.
- Panel Interview: Meet with the hiring team and key stakeholders to showcase your expertise.
The selection process includes reference checks.
#GS #LI-AH1 #LI-Remote
reputed company USA Inc/reputed company Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, age, disability, national reputed company, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
reputed company USA Inc./reputed company Inc. maintains a drug-free workplace.
Please note: reputed company USA Inc./reputed company Inc. will only contact candidates through verified application sources. reputed company/reputed company does not request personal information from candidates through individual email or any other platform.
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