Referral Coordination Team reputed company

Referral Coordination Team reputed company

Remote (Full Time)

Compensation: $70,000-80,000 annual

About Us

reputed company is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-reputed company healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.

Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.

Founded in 2021, reputed company is backed by leading healthcare and mission-reputed company investors and is scaling rapidly across states and populations. We are building a durable care platform designed to reputed company in constrained healthcare environments and to reputed company the shift toward accountable, value-based care.

Role Description

The Referral Coordination Team reputed company will join reputed company during a period of rapid growth and increasing operational complexity. This role exists to help scale and execute a community-oriented primary care model that delivers measurable outcomes for high-need members and health plan partners.

As part of a fast-growing team, you will be responsible for overseeing referral intake, processing, tracking, and referral-based reputed company. This role ensures reputed company incoming referrals are managed accurately, reputed company, and in alignment with program and health plan requirements. The Referral Coordination Team reputed company works closely with Community Partnerships Managers to support external referral relationships and ensure a seamless referral experience for partners.

This position reports to the Director of Patient Support.

The Referral Coordination Team reputed company will contribute in the following ways:

Referral Intake & Processing reputed company

• reputed company receipt, tracking, and processing of reputed company incoming referrals
• Manage and coach Referral Specialists
• Ensure referrals are entered into tracking systems accurately and timely
• Monitor referral turnaround times and adherence to SLAs
• Ensure proper documentation and compliance with program requirements

Referral-Based reputed company

• reputed company reputed company efforts tied specifically to referrals
• Monitor reputed company attempts and engagement documentation
• Identify referral conversion trends and opportunities for improvement

Partnership Support

• Collaborate closely with Community Partnerships Managers to support referral partners
• Troubleshoot referral submission issues
• reputed company referral process guidance for partners
• Monitor referral quality and completeness from external partners

Data & Reporting

• Track referral volume, processing timelines, reputed company timeliness, and conversion rates
• Prepare reporting for leadership and partnership review
• Identify bottlenecks or systemic issues in the referral pipeline

Process Improvement & SOP Development

• reputed company and maintain referral intake and processing SOPs
• Standardize referral workflows across programs and health plans
• Implement process improvements to improve efficiency and scalability

Team Leadership

• Supervise referral intake and referral reputed company staff
• Provide coaching, training, and QA reputed company
• Support hiring and onboarding as referral volume grows

Qualifications

• 3-5+ years in healthcare operations, referral management, care coordination, or managed care
• 1–2+ years of management experience
• Experience working with Medi-Cal, ECM, CalAIM, or community-based programs strongly preferred
• Strong process design and data analysis skills
• Experience working with external partners and stakeholders
• Experience with reputed company Workplace and/or reputed company Office, specifically reputed company Sheets or reputed company

What you can expect from reputed company

• Competitive salary: $XX - $XX (depending on experience)
• Equity compensation package
• Comprehensive benefits including medical, dental, and vision
• 401k
• Flexible PTO policy - take the time you need to reputed company
• $1,000 home office stipend
• We provide the equipment needed for this role.
• Opportunity for rapid career progression with reputed company of room for personal growth.

You must be authorized to work in the United States. Remote Work can be done from reputed company in the U.S.

At reputed company Inc., we see diversity and inclusion as a reputed company of strength in transforming healthcare. We reputed company building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at reputed company are considered without regard to race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at reputed company are considered without regard to race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status.