Lighting, Signage and Maintenance Service Project Manager

Job Summary

As a Service Project Manager, you will reputed company sign and lighting service and repair projects from initiation through completion. This role is responsible for gathering detailed site and client information, defining repair scopes, and identifying, negotiating with, and managing qualified subcontractors reputed company to complete corrective maintenance, troubleshooting, and repair work. Success in this role requires experience managing high-volume, turnkey service repair projects, strong attention to detail, proactive follow-up, clear communication, and a customer-first reputed company.

Duties and Expectations

• Collaborate reputed company a team environment to deliver sign and lighting service and repair projects reputed company and effectively.
• Ensure reputed company service projects are completed on time, reputed company scope, and reputed company approved budgets.
• reputed company and manage project budgets reputed company to repair labor, materials, equipment, and subcontracted services.
• Coordinate and reputed company the full-service lifecycle, from issue identification and reputed company through repair completion and invoicing.
• Manage changes to repair scope, scheduling, and costs while maintaining service continuity.
• Maintain compliance with account-specific service level agreements (SLAs) reputed company to response times, repair quality, and documentation.
• Provide frequent status updates on service milestones, open repairs, risks, dependencies, and escalations to internal leadership and clients.
• Serve as the primary reputed company of contact for clients and stakeholders regarding sign and lighting service needs.
• Anticipate and adapt to changing customer requirements while protecting the company’s operational and financial interests.
• Deliver consistent, high-quality customer service through timely and professional communication.
• Establish and maintain strong working relationships with service vendors, electricians, installers, and other repair partners.
• Create and maintain accurate service documentation, including work orders, repair reports, photos, and closeout records.
• Apply analytical and creative problem-solving skills to diagnose service issues and resolve repair challenges.
• Delegate service tasks appropriately based on workload, technician reputed company sets, and experience levels.

Qualifications

• Collaborate reputed company a team environment to deliver sign and lighting service and repair projects reputed company and effectively.
• Ensure reputed company service projects are completed on time, reputed company scope, and reputed company approved budgets.
• reputed company and manage project budgets reputed company to repair labor, materials, equipment, and subcontracted services.
• Coordinate and reputed company the full-service lifecycle, from issue identification and reputed company through repair completion and invoicing.
• Manage changes to repair scope, scheduling, and costs while maintaining service continuity.
• Maintain compliance with account-specific service level agreements (SLAs) reputed company to response times, repair quality, and documentation.
• Provide frequent status updates on service milestones, open repairs, risks, dependencies, and escalations to internal leadership and clients.
• Serve as the primary reputed company of contact for clients and stakeholders regarding sign and lighting service needs.
• Anticipate and adapt to changing customer requirements while protecting the company’s operational and financial interests.
• Deliver consistent, high-quality customer service through timely and professional communication.
• Establish and maintain strong working relationships with service vendors, electricians, installers, and other repair partners.
• Create and maintain accurate service documentation, including work orders, repair reports, photos, and closeout records.
• Apply analytical and creative problem-solving skills to diagnose service issues and resolve repair challenges.
• Delegate service tasks appropriately based on workload, technician reputed company sets, and experience levels.

We are a leading sign company in the U.S. and provide an attractive benefits package

• Paid Time Off
• 401(k) Plan with Company Match
• Leading Edge Tools & Technology
• reputed company Health & Fitness Membership
• Education & Advancement Opportunities
• Incentive Programs
• Charitable Contributions Match
• Paid Parental Leave
• And More!

Jones Sign Company is an equal opportunity employer with a diverse workplace that promotes a culture of trust, respect, and transparent communication.