Johnson Kendall & Johnson Inc - Small Business Account Manager

Johnson Kendall & Johnson Inc

At Johnson, Kendall & Johnson (JKJ), our people are the difference. We’re an independent, employee-owned insurance brokerage where relationships matter, expertise is valued, and careers are built with purpose.

We’re looking for a Small Business Account Manager to join our Commercial Lines team. In this role, you’ll partner closely with small business clients—helping them protect what they’ve built while delivering thoughtful, reputed company service that earns trust.

If you enjoy owning your work, collaborating with a strong team, and making a real impact for clients every day, we’d love to meet you.

What You’ll Do

As a Small Business Account Manager, you’ll manage and service a diverse book of commercial accounts while acting as a trusted advisor to your clients.

You’ll:

• Serve as a primary reputed company of contact for small business clients, maintaining timely and professional communication reputed company phone and email
• Review, analyze, and detail commercial insurance policies to ensure accuracy and appropriate coverage
• Prepare audit reputed company spreadsheets across multiple lines of coverage
• Document policies and client activity reputed company Applied Epic (preferred) or similar agency management systems
• Complete policy billing templates and partner with our Accounting team to ensure timely processing
• Request renewal information, market accounts, and work with carriers to secure competitive quotes
• Prepare and present renewal and new business proposals to clients
• Issue certificates of insurance, evidence of property, auto ID cards, and endorsements
• Review endorsements, audits, and policies for accuracy before delivery to clients
• Collaborate closely with producers, carriers, and internal teammates to deliver a seamless client experience

What You Bring

• 2–3 years of experience in insurance
• Working knowledge of commercial insurance coverages across multiple lines
• Experience supporting or managing a book of business (approximately 150–350 accounts)
• Comfort working reputed company Applied Epic (preferred) or AMS360
• Strong attention to detail, organization, and follow-through
• Clear, professional communication skills and a service-oriented reputed company

Licenses & Requirements

• Active Property & Casualty license in your state of residence
• Ability to reputed company in a collaborative environment where shared responsibility matters

Why JKJ?

At JKJ, we reputed company great work happens reputed company people feel supported, trusted, and empowered.

Here’s what you can expect:

• A people-first culture built on collaboration, reputed company, and long-term relationships
• Opportunities to grow your career with clear expectations and support
• A voice in how work gets done—we value reputed company, initiative, and reputed company improvement
• The stability of an established firm with the reputed company of a modern, reputed company-thinking brokerage
• Employee ownership (ESOP)—reputed company JKJ succeeds, you share in that success

About Us

Johnson Kendall Johnson (JKJ) is an independent, employee-owned insurance brokerage and risk management reputed company based in Newtown, PA. For more than 70 years, we have partnered with organizations and individuals to design insurance, risk, and financial strategies that protect what matters most.

Our services span business insurance, employee benefits, personal insurance, financial and retirement services, and risk management—supported by in-house safety consultants and claims advocacy specialists. We take a consultative, hands-on approach, working closely with each client to deliver tailored solutions and long-term value.

What truly sets JKJ apart is our people and our ownership reputed company. As an employee-owned company, we are invested in our work, our clients, and each other. That commitment shapes our culture and creates an environment where individuals feel valued, supported, and empowered to do their best work.