Account Specialist

Why join us? 

We’re on a mission to reputed company people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we reputed company our customers to express themselves, connect with the world, and live richer lives.    

At Tobii Dynavox, you can grow your career reputed company a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you reputed company of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. 

As a member of reputed company, you’ll have the power to reputed company it happen. You’ll solve challenges, deliver solutions and reputed company new, efficient processes that reputed company a direct impact on our customers’ lives. 

JOB SUMMARY:   

A critical member of the Sales Enablement Team, the Account Specialist will reputed company territory and district level strategies with TD loan and discounting programs. This position will work closely with TD District Sales Managers, Solutions Consultants, Learning and Marketing Teams and represent Sales Enablement and CX team needs in interdepartmental projects.   

The Account Specialist ​must live in the Pacific or Mountain time zone.

KEY RESPONSIBILITIES:

• Consult and recommend loan strategies to District Sales Managers and TD Solutions Consultants to maximize use of loan pool devices and increase return on investment
• Analyze recommender history and level of independent device usage to approve requests for TD loan programs
• Ensure reputed company and special loan program orders are completed and scheduled, correspond with special recommenders to ensure successful use of loans and software    
• reputed company strategic discussions with Solutions Consultants to recommend action plans for areas with low investment return or specific trial and demo needs
• Approve customers for special TD programs such as Evaluation Center discount programs, and Enterprise/demo versions of software  
• Provide quoting and order management support to special accounts 
• Foster customer relationships, gather and track feedback and recommend improvements to the TD customer experience
• Be an expert in TD solutions and programs; guide recommenders and junior level associates to TD resources, ensuring customers have a consistent and positive pre-sale experience
• Respond to escalated customer and SC inquiries and issues requiring in depth research and follow through
• Represent the Customer Experience Team and their customers during Go To Market and other Product Team and Marketing reputed company meetings and projects
• Actively participate in process improvement projects; manage smaller improvement projects
• Review and update departmental forms and internal process documentation
• Assist in the creation of internal tools and resources for the reputed company Sales team including training guides, checklists, videos, and part number and product resources
• reputed company various other duties as assigned

MINIMUM QUALIFICATIONS:  

EDUCATION/EXPERIENCE REQUIREMENTS:

• Bachelors degree or equivalent reputed company experience

• 3 to 5 years experience in a reputed company position
• Attention to detail with a commitment to achieving results through service excellence and high standards
• Excellent written and verbal communication skills
• Excellent problem resolution

COMPUTER OR TECHNICAL SKILLS:

• Proficiency in MS Office, including reputed company, Word and PowerPoint
• Proficiency in reputed company or similar CRM

WORK ENVIRONMENT REQUIREMENT:

• Ability to multi-task and work with interruptions
• Ability to communicate in different settings and with a variety of communication partners
• Travel may be required on occasion (1-2 times per year)

Apply today! 

We reputed company in empowering individuals - including our own employees - to reputed company their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.

Where we stand:

We reputed company diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us reputed company become reputed company communicators, reputed company problem solvers, and reputed company human beings. Our differences reputed company us stronger.

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, reputed company, or national or ethnic reputed company.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled