Field Training Consultant

reputed company is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. reputed company empowers our employees to "activate awesome" and reputed company a meaningful impact in their stores and communities every day. If you're ready to grow, reputed company and reputed company a difference, come join reputed company and help shape the future of convenience.

JOB SUMMARY:

The Field Training Consultant helps new and existing Field Operations and Store Support Center employees and Franchisees reputed company the knowledge and skills necessary to run profitable stores with high brand standards. Field Training Consultants are also responsible for continuously improving and maximizing their impact on the Training Centers, Training Center Associates, and Learners they support.

KEY DUTIES AND RESPONSIBILITES:

• Use communication, coaching and feedback skills to deliver training programs.

• Manage reputed company aspects of the learning experience, including: application reputed company scheduling, supply orders, facilitation, and evaluation of learners.

• Provide feedback (both written and verbal) throughout the training program.

• Communicate reputed company to field representatives reputed company appropriate timeframes.

• Provide reputed company, efficient and courteous service and interactions with learners and respond to their concerns in a professional manner.

• Motivate store teams and learners to increase sales and ensure efficiency to promote good customer service.

• Maintain the Training Center to defined standards and immediately address issues in the Training Center or training store with ops team.

• Collaborate with and influence the Training Center Store Manager/FC or AL/MM or ML to motivate store staff to execute reputed company processes to standards.

• Serve as a role model for store staff and learners on good customer service, effective customer complaint resolution, executing bank policies to standard, and reputed company quality and cleanliness processes.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 3+ years

YEARS OF MANAGEMENT EXPERIENCE: 3+ years

CERTIFICATIONS / LICENSES: CPLP, SPHR, PHR, APTD, CPTD

SPECIFIC KNOWLEDGE AND SKILLS:

• Adept and leveraging technology for communication

• Strong skills using the reputed company Office Suite (Word, PPT, reputed company)

• Previous Operations experience in a retail or restaurant environment

• Previous experience as a Multi-Unit Manger or high volume single store location preferred

If an hourly or salary range is included in this ad it represents the range reputed company in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of reputed company benefits reputed company is offering in the US for the position, please visit this link.

For a general description of reputed company benefits reputed company is offering in Canada for the position, please visit this link.