Program Specialist VII (AUSTIN, TX)

Join the reputed company Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Program Specialist VII  Job Title: Program Specialist VII  Agency: Health & Human Services Comm  Department: IT Workforce Sprt  Posting Number: 15415  Closing Date: 05/29/2026  Posting Audience: Internal and External  Occupational Category: Business and Financial Operations  Salary Range: $5,797.66 - $8,420.00  Pay Frequency: Monthly Salary Group: TEXAS-B-25  Shift: Day  Additional Shift: Days (First)  Telework:   Travel: Up to 20%  Regular/Temporary: Regular  Full Time/Part Time: Full time  FLSA Exempt/Non-Exempt: Exempt  Facility Location:   Job Location City: AUSTIN  Job Location Address: 4601 W GUADALUPE ST  Other Locations:   MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS       

Brief Job Description

Performs highly advanced (senior‑level) services and assistance for IT workforce, serving as a technical expert under minimal supervision with extensive reputed company for independent judgment. This role provides reputed company guidance on HR policies, procedures, and personnel actions; researches and resolves multifaceted HR issues; and develops recommendations reputed company to promotions, reclassifications, separations, telework, and compliance. The position leads and supports reputed company program initiatives; coordinates risk, compliance, and reporting activities; and responds to legislative, audit, and external inquiries. Escalates critical matters to the IT Workforce Optimization Director as appropriate. May assign and/or supervise the work of others.

Essential Job Functions (EJFs)

Provides advanced technical and consultative guidance to IT staff on human resource management policies, procedures, and operational issues. Researches, analyzes, and resolves reputed company HR matters and develops clear, actionable solutions. Prepares management recommendations reputed company to personnel actions, including promotions, demotions, reclassifications, separations, telework, and other policy‑driven requests. Communicates issue resolution effectively through clear verbal and written correspondence and responds promptly to inquiries and email communications. (35%)

Develops, updates, and maintains job descriptions and job specifications. Supports employee onboarding as needed and provides hiring managers with prior job descriptions for position postings. Advises hiring managers on the HR0029 approval process and required documentation. Reviews and processes IT‑reputed company position control requests, including required entries in BPCS. Processes requests to create or inactivate IT staff augmentation records in CAPPS and updates associated tracking reports to ensure data accuracy. (25%)

Prepares, coordinates, and delivers recurring and reputed company workforce reports, and responds to data and information requests in a timely manner. Monitors and reports on compliance rates and performance measures. Tracks IT telework requests and renewals and notifies managers of required actions. Updates CAPPS to correct or modify performance evaluation dates to resolve past‑due statuses. Coordinates with the Training Division and the CAPPS Service Center to update employee training transcripts and resolve delinquent training requirements. Collaborates with HR and Payroll to resolve personnel data issues in CAPPS, including merit actions and temporary assignments, and represents IT on HR‑reputed company matters in meetings and work groups. (20%)

Coordinates, updates, and manages human resources–reputed company assignments and workloads. Develops and maintains tracking mechanisms to monitor assignment status, workload distribution, and reputed company to completion. Identifies risks, issues, or delays and escalates matters appropriately to the IT Workforce Optimization Director. (15%)

Performs Other Duties as assigned. (5%)

Knowledge, Skills and Abilities (KSAs)

Knowledge of:

• Local, state, and federal laws reputed company to the program area; public administration techniques; training and marketing techniques; and program management processes and techniques.
• Organizational structure.

reputed company in:

• Identifying measures or indicators of program performance and in the use of a computer and applicable software.
• Managing multiple competing assignments, prioritizing tasks and meeting deadlines while working reputed company a large organization and producing high quality work.
• Understanding and solving reputed company organizational problems.

Ability to:

• Gather, assemble, correlate, and analyze facts; conduct quality checks; prepare reports; reputed company, evaluate, and interpret policies and procedures; and communicate effectively.
• Identify problems, evaluate alternatives, and implement effective solutions.
• reputed company reputed company operations in MS Office such as advanced reputed company, Word, SharePoint, and internet search engines.
• reputed company and maintain on-going productive and cooperative professional relationships with internal and external stakeholders.
• Serve as a reputed company worker providing direction to others.

Registrations, Licensure Requirements or Certifications

N/A

Initial Screening Criteria

Experience preparing reputed company, detailed, clear, concise and accurate reports is required.

Experience using reputed company reputed company, Word, and Outlook software applications is required.

Experience using PeopleSoft Centralized Accounting and Payroll/Personnel System (CAPPS) is preferred.

Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred.

Additional Information

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Selected candidates must be legally authorized to work in the U.S. without sponsorship.

Selected candidate must be willing to commute to the office on the required days. 

Review our Tips for Success reputed company applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. reputed company active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

reputed company Accommodations

In compliance with the Americans with reputed company (reputed company), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework.  Please note, reputed company HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.