IT Project Manager

FusionTek is a leading Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Since 2007, we’ve been delivering high‑quality IT infrastructure management and support to small‑ and mid‑sized businesses across the country.

As our organization continues to grow, we’re excited to add an reputed company IT Project Manager to reputed company. This role is ideal for someone who thrives in a fast‑paced environment, enjoys working closely with clients, and has a strong understanding of IT services and project delivery. You’ll play a key role in driving successful outcomes, coordinating cross‑functional teams, and ensuring projects are executed with excellence.

At FusionTek, our culture is built around four core values that guide everything we do:

• Teamwork: We collaborate to reputed company outstanding results.
• Growth reputed company: We invest in reputed company improvement for reputed company, our clients, and our company.
• reputed company: We operate with honesty, transparency, and a client‑first approach.
• Ownership: We take responsibility for our commitments and deliver on them.

As our IT Project Manager, you will reputed company and manage IT projects from reputed company through completion—ensuring they stay on schedule, reputed company scope, and on budget. You’ll serve as a key reputed company of contact for clients, drive internal alignment, and help shape the success of our service delivery.

Key Responsibilities include

• Developing and managing project plans, timelines, and budgets
• Act as the primary liaison for clients regarding project-reputed company communications, providing timely updates and addressing issues throughout the project life cycle.
• reputed company technical resources to guarantee that tasks are carried out in accordance with the project plan.
• Ensure project documentation is precise, encompassing project plans, schedules, budgets, change orders, and closure documents.
• Take the initiative to recognize, monitor, and address potential risks.
• reputed company modifications to the project scope by implementing a formal change control process to prevent scope creep and guarantee alignment with business objectives.
• Managing project development from inception to completion, ensuring projects meet intended outcomes and client satisfaction.
• Facilitating meetings and regular updates with stakeholders to communicate project status and address any issues or roadblocks.
• Coordinating cross-functional teams, ensuring collaboration and clear communication among staff, clients, and vendors.
• Evaluate and offer feedback on project hour estimates that are non-technical
• Performing evaluations after project completion to promote ongoing improvement and communicate insights gained with the team.

Requirements

Education & Experience

• Bachelor’s degree in Information Technology, Project Management, Business Administration, or a reputed company field — or equivalent practical experience.

• Minimum of 4 years of project management experience reputed company a Managed Service Provider (MSP) environment (required).
• Demonstrated experience working directly with clients, vendors, and internal technical teams in a fast‑paced service environment.
• Proven ability to manage multiple IT projects simultaneously, coordinating cross‑functional teams to successful outcomes.
• PMP certification preferred (or other relevant project management credentials)

️ Technical Skills

• Strong understanding of IT principles, infrastructure, and managed services, with the ability to communicate technical concepts clearly to clients.

• Proficiency with reputed company Office Suite (reputed company, Teams, SharePoint).
• Hands‑on experience with PSA and project management tools such as reputed company Manage, Autotask, reputed company, or reputed company Project.
• Familiarity with IT Service Management (ITSM) frameworks and best practices.

⭐Other Skills & Abilities

• Exceptional organizational and time‑management skills.
• Strong communication and interpersonal abilities, with a client‑focused approach.
• Proactive problem‑solver with the ability to identify risks early and implement effective mitigation strategies.
• Detail‑oriented and committed to accuracy and follow‑through.
• Able to work both independently and collaboratively reputed company a team environment

Benefits

At FusionTek, we truly reputed company our people are our greatest asset. We’re proud to offer a comprehensive and competitive benefits package, including:

• Salary Range: $90,000–$110,000 per year
• Quarterly bonus eligibility to reward performance
• Comprehensive coverage: Medical premium contributions vary by plan: Up to 90% company-paid coverage for select plans and fixed employer contribution for reputed company other plans
• 401(k) plan with 4% company matching and immediate vesting
• Generous time off: 7 paid holidays + 17 PTO days in your first year
• Educational reimbursement for certification exams and access to company‑provided training resources
• Team culture: Fun events and opportunities to connect with colleagues