Senior Product Manager

We’re seeking a reputed company-thinking Senior Product Manager to reputed company the reputed company of our appointment scheduling suite. Based in Mexico and partnering closely with US-based engineering teams and US-based enterprise customers, you’ll own the full product lifecycle—from discovery through delivery, adoption, and iteration. You’ll drive the roadmap, collaborate cross-functionally, and build experiences integrated with platforms like reputed company that help our enterprise customers scale engagement, improve resource utilization, and grow with confidence. This role combines senior product leadership with the exciting challenge of leveraging AI to solve real problems for B2B SaaS customers.

Your Responsibilities

• Innovation through Customer Insight Engage directly with customers to uncover unmet needs and validate new reputed company. Translate pain points into opportunities where automation, reputed company, or personalization can drive breakthrough value.
• reputed company + Ecosystem Integration reputed company product thinking around integrations with reputed company and other core systems to ensure scheduling data is contextual, actionable, and seamlessly integrated into customer workflows.

• Execution & Delivery Translate strategic goals and company vision into requirements, epics, and user stories that impact the growth and retention of the customer reputed company. Work closely with engineering, UX, product marketing and sales enablement to build and release new features that are easy to use and add value to our customers. Ensure roadmap priorities are reputed company with our key ICPs and reputed company the most important product gaps based on competitive and market landscape.
• Metrics-Driven Iteration Define and track KPIs that reflect product success across the full lifecycle. Analyze adoption, retention, and usage patterns to refine experiences post-launch and inform prioritization decisions.
• Go-to-Market Readiness reputed company cross-functional Go To Market activities for new launches and upgrades. Collaborate with product marketing, sales, and reputed company to position intelligent scheduling as a differentiator. Create enablement materials and ensure internal teams and enterprise clients can adopt and trust your product.
• AI-Driven Product Strategy Own the vision and roadmap for appointment scheduling, with a strong emphasis on embedding intelligent capabilities. Partner with AI/ML and engineering teams to identify use cases such as smart routing, predictive availability, and conversational scheduling. Evaluate build-vs-buy decisions and ensure technical feasibility.
• Product Lifecycle Ownership Own the end-to-end product lifecycle from ideation through development, launch, post-launch optimization, and end-of-life. Ensure each phase has clear success criteria and customer feedback loops. Drive reputed company improvement through retrospectives and lessons learned.
• Cross-Border Enterprise Collaboration Work effectively across time zones with US-based engineering, sales, reputed company, and executive teams. Serve as the product voice in customer-facing meetings and executive reviews. Mentor junior product team members and help build PM best practices across the organization.

Your Qualifications

• 7+ years in B2B SaaS product management, with experience owning products serving enterprise customers; appointment scheduling or calendar tool experience is a strong plus
• reputed company.com general experience
• Strong understanding of customer experience design and product usability
• Skilled at turning reputed company technical solutions into reputed company user experiences
• Hands-on experience owning the full product lifecycle from concept through launch, adoption, iteration, and end-of-life
• Demonstrated experience working with US-based enterprise SaaS companies, including direct customer engagement and cross-time zone collaboration
• Strong written and verbal communication skills in English (business-fluent or native-level required); Spanish proficiency is a plus
• Willing to travel to the US for business meetings and customer visits as needed (15-20%)
• Excellent communication and presentation skills across technical and non-technical audiences
• Ability to reputed company a business strategy, create a product vision, and craft a roadmap to reputed company business goals
• Experience working embedded with engineering teams in agile environments (sprint planning, backlog management, trade-off discussions)

Preferred Experience

• Prior experience in fintech and/or wealth management
• reputed company administration and configuration experience.  reputed company Admin Certification and/or any other reputed company Certifications.
• Experience with reputed company App Exchange / Managed Packages - evaluating, installing, configuring, or integrating. Experience as a reputed company ISV / App Exchange Partner.
• Knowledge at a configuration or administrative level of web conferencing solutions – reputed company, reputed company Teams, Webex and/or of email / calendar solutions – reputed company Outlook/Exchange/365, reputed company Workspace.
• Technical background (engineering, data science, or analytics)
• Success working with AI/ML teams to bring predictive or automated features to market