Sr Business Intelligence Analyst
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
This team is part of a high-performance Global Commercial Operations (GCO) organization to steer toward our goal of growing to $10B in revenue! The Commercial Insights & Analytics team within GCO is a key player in driving this growth, by providing self-service & actionable insights when and where users need them to support decision-making and drive business outcomes. Whether via dashboards, reports, or alerts and regardless of system, this group ensures all GCO insights are accurate and consistent, easy-to-understand and actionable.About the Role
As a Senior Business Intelligence Analyst, you will design, develop, enhance, and optimize all end-to-end BI solutions within the Demand, Pipeline, or Customer/Renewals phase of the customer journey. For each project, you will form a scrum team with a Business Intelligence Program Manager.
RESPONSIBILITIES
Participate in user interviews and requirements gathering sessions led by Program Manager to deeply understand what business problems we are trying to solve, key questions to be answered by the reporting tool, and how the tool will fit into the business process to be supported.
Design elegant and easy-to-understand visualizations using best in class data visualization methods, and seek feedback on designs.
Build dashboards using BI standard methodologies to deliver business requirements in an optimized & scalable way.
Collaborate with ED&A / BT Data Analysts to transform BI requirements into clear Data requirements and navigate the solution till go-live.
Participate/Contribute in building Agents to extend Dashboards adoption & usage
Thoroughly QA new and modified dashboards for accuracy and functionality.
Update and maintain existing dashboards as needed. Resolve access or data quality issues reported by users.
Provide support for daily cycle refresh failures - recurring dashboard/data validations
Follow Agile methodology, including sprint planning and review meetings, daily stand-ups, and following epics and stories written by Program Manager.
About You
This role is a great match for someone with a deep understanding of how sales tools & processes align across the buyer’s journey, so joining us will be an excellent step to build on your experience in a global environment! Do you thrive in a collaborative environment where you can influence and lead cross-functional groups through analytical thinking & BI expertise? Do you come across as an able communicator, with proven expectation management abilities and strong executive presentation skills? This is definitely a career step to know more about!
Basic Qualifications
8+ years as a Business Intelligence Analyst or related role
4+ years working in Sigma and/or Tableau Desktop in designing & publishing dashboards
2+ years of experience working with Salesforce data (Sales)
SQL and adhoc data analysis experience required
AI Concepts and/or Fluency
It is essential to be bilingual in Spanish and English
Other Qualifications
Excellent user experience design and data visualization skills
Experience with Snowflake or other database platforms
Experience with Sales, or Marketing operations and systems preferred
Experience with Agile methodology preferred
Great teamwork and interpersonal skills
Excellent problem solving and analytical skills
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].
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