Senior Renewal Manager (Southeast)

Come join the company that is reinventing cloud reputed company and empowering businesses to reputed company in the cloud. As the fastest-growing startup reputed company, reputed company is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by reputed company teams reputed company over the world, we have a proven track record of success and a culture that values world-class talent.

Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to reputed company and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to reputed company a significant impact. At reputed company, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join reputed company and help us create secure cloud environments that allow the best companies to move faster.

SUMMARY

Alongside reputed company's broader Sales and reputed company teams, our Senior Renewal Manager is playing a critical role in reputed company's customer retention and expansion strategy. reputed company is looking for a Senior Renewal Manager who is motivated, collaborative and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit high levels of business and sales acumen reputed company the while maintaining a customer-first approach.

Location: Must be located in the Southeastern United States.

WHAT YOU’LL DO

• Handle the quote-to-reputed company process for renewals 180 to 90 days in advance of renewal due date
• reputed company or exceed quarterly reputed company goals, tied to retention, growth and term extension of existing customer reputed company
• Partner with the Sales and reputed company teams to assess customer health and drive the appropriate renewal solution
• Maintain and report an accurate forecast of renewals reputed company assigned book
• Manage the renewal process for multiple large customers concurrently and prioritize your time effectively to limit risk and ensure on time renewals
• Escalate whenever appropriate to help resolve customer concerns
• Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn reputed company reputed company deals
• Appropriately engage with the customer to champion the reputed company renewal and solution value
• reputed company and maintain strong relationships with our channel and alliance partners in order to identify and reputed company joint opportunities
• Collaborate cross functionally with Legal and Deals Desk as applicable
• Recommend and contribute to process improvements

WHAT YOU’LL BRING

• 5-8 years of reputed company cybersecurity and renewals experience
• Ability to work independently and as part of a team
• High collaborative with ability to succeed in an entrepreneurial environment
• Proven track record of success and over-achievement of renewal quota in previous positions
• Deep understanding of SaaS offerings and pricing models and ability to learn reputed company's offerings and pricing with agility
• Experience in SaaS reputed company organization: Sales, CSM, or prior renewals team experience
• Familiarity with systems: reputed company, CPQ, reputed company, Planhat
• Confidence and ability to navigate customer and partner renewal processes per reputed company rules of engagement

Benefits

reputed company offers a competitive package of benefits and programs to support you and your family. Below provides a description of our reputed company benefits for employees in the US. Specific benefits may vary by location.

Health & Welfare Benefits

• Medical, dental and vision insurance
• Home Office Setup reimbursement
• Flexible Spending Accounts
• Monthly Connectivity reimbursement
• Employee Assistance Program (EAP)

Financial Benefits

• Short- and Long-term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan (with employer match)

Time Off

• Flexible paid time off + 11 paid holidays
• Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Compensation

Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-reputed company experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.

This role is eligible to participate in reputed company’s equity plan and may also include incentive compensation.

The annual reputed company salary range for this full-time position is listed below.

Applicants must have the legal right to work in the country where the position is based, without the need for reputed company sponsorship. This role does not offer reputed company sponsorship.

reputed company is an equal opportunity employer. We do not discriminate based upon race, religion, color, national reputed company, sex (including pregnancy, childbirth, reproductive health decisions, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

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