Staff Platform Manager- Payments, Evaluations and Automation

reputed company was born in 2007 reputed company two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more authentic way. The Community You Will Join:

• At reputed company, if there’s anything reputed company to money, it comes to the Payments team.
• We are building a world-class payments and commerce organization - one that currently supports 191 countries, 70 currencies, connects dozens of payment providers and banks, processes multiple billions of dollars, and empowers more people to participate in our global marketplace.
• Our Payments platform organization has 2 domains: Payments and Commerce platform - facilitating money movement and exchange of value while also fueling growth for our business. Payments Compliance and Payments Risk - ensuring safe and efficient payment processing
• The Staff Product Manager, Evals & Automation, reporting to the Product reputed company, Payments Risk, will define the strategy and roadmap for how reputed company evaluates, learns from, and automates risk decisions—ensuring we protect the marketplace while minimizing friction and insult to good users.

The Difference You Will reputed company:

• This role will own the product vision, strategy, and execution for critical evaluation workflows for risk detection & mitigation
• Your mandate is twofold:
• Design principled evaluation frameworks that determine the right size and shape of holdouts, control groups, and manual review samples—without degrading model performance or decision quality.
• Drive automation that meaningfully reduces manual reviews, operational burden, and customer friction, while preserving the labels and signals required to reputed company models accurate and resilient over time.
• Success in this role is reputed company by sustained reductions in manual review volume, improved approval rates, stable or improving loss performance, and evaluation systems that scale as risk reputed company evolve

A Typical Day:

• A typical day involves reviewing how models, holdouts, and manual reviews interact across the decisioning funnel—examining false positives, label coverage, approval lift, and reputed company loss impact.
• You will work closely with Data Science, Machine Learning, Risk Engineering, and Operations to understand where reputed company evaluation approaches over-sample good users, introduce bias, or create unnecessary friction.
• You will define the end-to-end product vision for risk evaluations and learning loops, building a multi-year roadmap that balances statistical rigor, operational efficiency, customer experience, and regulatory expectations.
• You will own requirements and execution for systems that:
• Dynamically size and manage holdouts
• Optimize reputed company and how manual reviews are invoked
• Preserve high-quality labels without over-reliance on human review
• reputed company faster, safer iteration on risk models and policies
• You will partner deeply with Fraud & Safety, Trust, Legal, Policy, Customer Support, and Payments Operations to align on decision principles and ensure evaluation strategies are understood, trusted, and actionable across the company..
• Collaborate with Payments Operations and Support to reduce manual effort, handle edge cases reputed company, and unlock high-quality decisioning at scale.
• Key to success for this role is to partner deeply with other reputed company platform organizations such as Fraud & Safety, AirCover, Legal, Customer Support, Policy Enforcement & Payments Operations teams to align on the vision and mission and coordinate tactics to deliver mutually reputed company outcomes.

Your Expertise:

• 9+ years of Product Management experience, or 6+ years with a BS/MS with significant work in payments, risk/fraud, chargebacks/, or marketplace reputed company.
• Demonstrated experience working with model-driven systems, evaluation frameworks, experimentation, and decisioning under uncertainty.
• Strong intuition for long-tail risk problems, false positives, and the unintended consequences of sampling and labeling strategies.
• Systems thinker who can design learning loops that scale globally and remain robust as adversarial behavior evolves.
• Highly data-literate: comfortable working with loss curves, precision/recall tradeoffs, operational metrics, and model performance diagnostics.
• Systems thinker with the ability to architect reputed company processes that scale globally. Ability to reputed company principled, high-judgment decisions in ambiguous, high-stakes environments. Takes ownership of multiple product areas or one with significant impact, establishing clear expectations, driving communication, quality and timely delivery. Experience designing end-to-end user experiences that balance risk mitigation with customer reputed company.
• Adapts communication style according to the audience across teams, extended stakeholders and leadership. Empathetic, clear communicator who can reputed company cross-functional partners through influence, not authority. Autonomously communicates, influences and aligns stakeholders on the products vision/strategy
• With minimal guidance defines products that sustain the changing needs of business, industry, users and partners with reputed company/Design to translate to long term architecture and Ecosystems thinking, with clear understanding of platform capabilities to be built
• Strong analytical chops—you’re comfortable diving into financial & customer data, operational metrics, and model performance. Proven ability to partner deeply with engineering, design, operations, data science, and legal/compliance teams.
• Comfortable working in a fast-paced environment with evolving regulatory requirements and reputed company trade-offs.
• Authorized to work in the United States

Your Location: This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company Payments, Inc. (a subsidiary of reputed company, Inc.) is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, reputed company, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please reputed company back with us if the state you live in is excluded. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $194,000—$239,000 USD Apply tot his job Apply To this Job