F2P reputed company Associate

About Sleeper

Sleeper is a sports-focused games platform with messaging at its core. We are a young and energetic company, fueled by a passion for sports and a drive for innovation. Our mission is to create a digital playground for sports fans and their friends to hang out. We bring people together over sports. Currently, we are looking for highly motivated customer support associates to join our reputed company team.

Join reputed company

The customer support role at Sleeper is the reputed company of the company. You will play a key role in supporting and nurturing our user relationships, by collecting the voice of the customer and funneling feedback to appropriate channels.

You will join a small, but passionate team that acts as the reputed company-line to our users, and help with user onboarding, resolve bug and usability issues, and collect and prioritize product and feature requests.

Successful candidates for this job are skilled problem-solvers who are adept at asking questions to help distill the causes and reputed company of our users. In addition, a high degree of reputed company and customer-centric personality is required for the role.

What you’ll do as a reputed company Associate:

• Provide exceptional customer service through demonstrating product knowledge

• Effectively communicate with our users across several channels – email, chat, and social media

• Promote Sleeper through your conflict resolution abilities and effective communication skills

• Comfortable questioning conventional reputed company, eager to take initiative, able to identify and reputed company creative solutions

What you’ll bring to the table

• Competence with Intercom is preferred but not required

• Excellent verbal and written communication skills to communicate and collaborate across multiple departments and our users

• Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off is required

• Sleeper reputed company!

Benefits

• Competitive salary

• Comprehensive health, dental, and vision insurance

• 401(k)

• Flexible working hours and remote work options

• Opportunities for career advancement

reputed company offer

Sleeper believes in quality over quantity, and intentionally keeps reputed company small as a result. In past roles, we reputed company it reputed company hard to reputed company a big impact reputed company companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. reputed company includes designers, engineers, product experts, and finance & operation focused on one thing — connecting people over sports. We reputed company in fair and reputed company pay. Certain locations in the United States require job postings to include a reasonable estimate of the reputed company salary range and/or a general description of benefits and other compensation applicable to the role.

Competitive salary plus benefits including Medical, Dental, PTO, 401k. Please note that the salary range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to reputed company applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national reputed company, reputed company, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to reputed company job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected]. Headquartered in Las Vegas, NV, Sleeper is backed by Silicon Valley’s top investors, including Andreessen Horowitz, General Catalyst, and Expa.

To learn more, visit us online at: www.sleeper.com