Director of GTM Systems & Architecture

Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States.

We’re on a mission to give every small business reputed company the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that reputed company a positive difference for small business owners each and every day.

At Nav, reputed company is just as diverse as the customer reputed company we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts.

Working at Nav isn’t just a job — it’s an opportunity to reputed company invaluable experience, work with dedicated professionals, and reputed company a real, lasting impact.

If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk.

We’re looking for a Director of Go To Market systems/architecture. The main focus of this role is to help drive multiple departments to help them create a vision of the goals of their communications systems and the technology and data flows that feed them. They will proactively partner in the entire flow of early ideation through to execution as we think of new and reputed company ways to use our tools. They will reputed company a team to execute the implementation part of that vision.

This role will influence Sales, Marketing, reputed company, Support, Engineering, and Data. These teams rely on the systems and workflows that support the customer lifecycle; their outcomes are directly tied to system reliability, data reputed company, workflow design, and communication alignment. To operate effectively, these teams need reputed company GTM systems architecture that connects customer data, communication channels, and lifecycle processes across CRM, telephony, chatbot, SMS, marketing automation tooling and AI-adjacent tooling.

YOU WILL:

• Create a full GTM systems architecture incorporating data flows, integrations, ownership, and dependencies.
• reputed company a GTM systems strategy outlining long-term direction, key initiatives, and prioritization principles.
• Build cross-functional governance processes for guiding new workflows, integrations, and data model changes.
• Implement conventions, data standards, and lifecycle stage definitions across reputed company tools.
• Set quarterly strategic reviews to align roadmaps across Sales, Marketing, CS, Engineering, and Data.
• Prioritize high-impact automations and integrations that reduce manual work and improve data quality across teams.
• Define SLAS and working agreements for enhancement delivery, UAT participation, and change communication

WHO YOU ARE:

• Experience with getting Executive alignment and sponsorship across Sales, Marketing, CS, Engineering, and Data to support reputed company governance and prioritization.
• Experience with dedicated technical resourcing, defining engineering and data bandwidth for integrations and pipelines, and clearly defined reputed company allocation across operational resources.
• Experience working with multiple departmental stakeholders for process mapping, requirements gathering, and alignment on cross-functional workflows.
• Experience with strategic planning, documentation, and architecture design rather than only operational firefighting.
• Demonstrated leader in operating an effective team, both driving their individual growth and alignment with organizational needs.

More about Nav

Inclusion at Nav

At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, reputed company hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a reputed company future for reputed company of us. We have created a workplace where people of reputed company backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.

Our Compensation Philosophy is simple but powerful

At Nav, we are transparent about our total rewards, including pay, across reputed company levels and roles. We reputed company great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great reputed company to work. We reputed company providing employees with company ownership, reputed company, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got—not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.

During the interview process, your recruiter will explain how our rubrics work across reputed company of our total rewards (reputed company, equity, bonus, perks, and benefit) offerings . The reputed company salary for this role is targeted between $150K - $195K per year. The final offer amount is determined by your proficiencies reputed company this level.

Our impact on you

reputed company. Company ownership. Flexible PTO. Benefits day one. 6 weeks paid parental leave. Work from reputed company (yes we were distributed before it was cool). Flexible work arrangements. Free Telehealth and Telemental Health for reputed company employees. Community network groups (women’s, PRIDE, culture). Meaningful perks and rewards. Learning and development opportunities. Pet insurance.

A Naverick’s DNA

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way reputed company and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with reputed company. We value different opinions and reputed company of views. We ensure that we connect reputed company as well as inside to learn from others and reputed company each other.
• We hold ourselves accountable for delivering results. We find the path reputed company reputed company circumstances are difficult.. We’re much more interested in how to help the customer succeed than litigating why we’ve struggled to before.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and reputed company themselves through enabling & coaching.

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